Sales Manager - Hotel Adeline

Pyramid Global Hospitality•Scottsdale, AZ

10d

About The Position

Hotel Adeline is seeking a motivated, outgoing, results-driven Sales Manager to develop business throughout the Greater Phoenix area, with a primary focus on Scottsdale. The role focuses on building client and industry relationships, developing new business opportunities, and driving hotel revenue while creating strong experiences for clients and guests. The Sales Manager develops and executes sales strategies, prospects and secures business, manages assigned accounts, and supports the booking and coordination of group business. The position works closely with hotel operational departments, Revenue Management, and hotel leadership to communicate client requirements, evaluate business performance, and support seamless service delivery. The manager also maintains sales records and reporting, monitors the market, participates in local industry and community events, and represents the hotel's brand and service standards. This is a Non-Exempt Management (NEM) position. The role may require flexible schedules, including evenings, weekends, and holidays, and local travel for sales appointments and events.

Requirements

High school diploma or equivalent required.
Knowledge of the Greater Phoenix and Scottsdale hospitality markets, including local businesses, corporate accounts, and group travel trends.
Strong understanding of hotel sales strategies, revenue management, and market segmentation.
Proven ability to prospect, negotiate, and close business opportunities.
Excellent communication, presentation, organizational, and interpersonal skills.
Ability to develop and maintain strong relationships with clients and industry partners.
Proficiency in Microsoft Office applications and customer relationship management systems.
Self-motivated and results-driven, with the ability to manage multiple priorities in a fast-paced environment.
Ability to work flexible schedules, including evenings, weekends, and holidays, as business needs require.
Valid driver's license and ability to travel locally for sales appointments, networking events, and client meetings.
Ability to conduct property tours, work at a computer for extended periods, and occasionally lift up to 25 pounds.

Nice To Haves

Bachelor's degree in Hospitality Management, Business, Marketing, or a related field.
At least 2 years of hotel sales, hospitality, or related sales experience.
Experience with Marriott systems, sales platforms, and hotel property management systems.

Responsibilities

Develop and execute sales strategies to generate new business and maximize hotel revenue within assigned market segments.
Identify, prospect, and secure new corporate, group, association, and other business opportunities throughout the Greater Phoenix and Scottsdale markets.
Build and maintain relationships with existing clients, local businesses, meeting planners, and industry partners to encourage repeat business and referrals.
Develop and execute account action plans for assigned market segments and key accounts to increase account production and meet revenue objectives.
Conduct outside sales calls, client meetings, site inspections, property tours, and presentations.
Respond to sales inquiries, requests for proposals, and prospective client opportunities.
Prepare and negotiate proposals, contracts, and group agreements in accordance with hotel policies and revenue objectives.
Prepare and maintain accurate Banquet Event Orders, group resumes, and other group-detailing documentation.
Coordinate with Food & Beverage, Banquets, Front Desk, and other operational departments to communicate group details and support execution of client expectations.
Meet assigned monthly and quarterly sales goals, revenue targets, prospecting expectations, definite booking goals, and other performance indicators.
Maintain accurate records of sales activity, client communications, account production, and business opportunities in designated sales systems.
Monitor market trends, competitor activity, local demand generators, and industry developments to identify business-growth opportunities.
Collaborate with Revenue Management and hotel leadership on pricing strategies, booking opportunities, and business performance.
Participate in local networking events, trade shows, community organizations, and industry functions.
Follow up with prospective and existing clients to support conversion, satisfaction, and future business.
Prepare sales reports, account production updates, forecasts, and other required documentation.
Participate in sales meetings, strategy discussions, and business reviews.
Represent the hotel professionally and promote its brand standards, service culture, and competitive advantages.
Comply with company policies, brand standards, and established sales procedures.
Support special projects, promotional initiatives, and other responsibilities assigned by hotel leadership.