Sales Manager (BDC) - AutoNation Ford Arapahoe

AutoNation • Centennial, CO

1d • $72,000 - $144,000 • Onsite

About The Position

The Sales Manager leads the sales team to create an exceptional customer experience and drive strong performance. The role includes selecting, training, coaching, developing, and retaining Sales Associates; setting goals for new and used vehicle sales and profitability; and guiding day-to-day dealership operations. The Sales Manager manages the sales negotiation process, trade-in appraisals, customer traffic across the showroom, e-commerce, and phone channels, and collaborates with dealership leadership on inventory planning and controllable expenses. The position also involves analyzing business performance, identifying shortfalls, and developing plans to improve results. Success is measured by targeted unit sales and gross profit, Associate retention, and Customer Satisfaction Index. The position is on-site, and the average commission is $6,000–$12,000 or more per month.

Requirements

• High school diploma or equivalent.
• Proven success in auto retail sales.
• Proven leadership ability to mentor and train others.
• Ability to set and achieve targeted goals.
• Ability to drive an exceptional customer experience.
• Demonstrated communication and interpersonal skills.
• Organization and follow-up skills.
• Experience and desire to work with technology.
• Valid in-state driver’s license and an acceptable, safe driving record that can be maintained.

Nice To Haves

• Passion for innovation and people development.

Responsibilities

• Lead oneself and the team in a way that supports AutoNation’s Vision and Mission.
• Set a clear vision and goals for the sales team to achieve targeted new and used vehicle sales and profit.
• Engage and motivate the team to meet goals, performance expectations, and AutoNation best-practice processes.
• Drive the business through active involvement in day-to-day operations.
• Manage the negotiation process with Sales Associates and ensure customers understand vehicle purchase options and pricing.
• Appraise vehicles for trade.
• Manage customer traffic across the showroom, e-commerce, and phone channels.
• Partner with the General Manager and/or General Sales Manager to plan and manage new and used vehicle inventory.
• Assist in managing controllable expenses for the New and Used Vehicle Departments.
• Analyze business performance, identify shortfalls, and develop action plans to improve results.
• Select, train, coach, develop, and retain Sales Associates.

Benefits

• Competitive compensation.
• 401(k) matching.
• Health insurance plans.
• Dental insurance.
• Vision insurance.
• Maternity benefits.
• Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear.
• Discount offers through YouDecide.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED