Sales Manager (BDC) - AutoNation Ford Arapahoe

AutoNation

1d • $72,000 - $144,000 • Onsite

About The Position

The Sales Manager leads a sales team to create an exceptional customer experience. The role selects, trains, coaches, develops, and retains Sales Associates and drives strong team performance to increase market share, achieve targeted unit sales and profit margins, and delight customers.

The manager sets a vision and goals for new and used vehicle sales, motivates the team to meet performance expectations and follow AutoNation best practices, and stays involved in day-to-day operations. Responsibilities also include managing customer negotiations, appraising trade-in vehicles, overseeing showroom, e-commerce, and phone traffic, partnering with dealership leadership on inventory, assisting with controllable expenses, and analyzing business performance to develop improvement plans.

Success is measured by achieving targeted unit sales and gross profit, Associate retention, and Customer Satisfaction Index goals. The role is on-site. The average commission is $6,000–$12,000+ per month, and the position remains open until filled.

Requirements

• High school diploma or equivalent.
• Proven success in auto retail sales.
• Proven leadership ability to mentor and train others.
• Ability to set and achieve targeted goals.
• Ability to drive an exceptional customer experience.
• Demonstrated communication and interpersonal skills.
• Organization and follow-up skills.
• Experience and desire to work with technology.
• Valid in-state driver’s license and an acceptable, safe driving record that can be maintained.

Nice To Haves

• Proven leadership experience.
• Strategic thinking and execution skills.
• Passion for innovation and people development.

Responsibilities

• Lead self and the team in support of AutoNation’s Vision and Mission.
• Set a clear vision and goals for the sales team to achieve targeted performance in new and used vehicle sales and profit.
• Engage and motivate the team to achieve key goals, performance expectations, and AutoNation best-practice processes.
• Drive the business through active involvement in day-to-day operations.
• Manage the negotiation process with Sales Associates so customers understand vehicle purchase options and pricing.
• Appraise vehicles for trade.
• Manage customer traffic across the showroom, e-commerce, and phone channels.
• Partner with the General Manager and/or General Sales Manager to plan and manage new and used vehicle inventory.
• Assist in managing controllable expenses for the New and Used Vehicle Departments.
• Analyze the business to identify shortfalls and develop action plans to improve performance.
• Select, train, coach, develop, and retain Sales Associates.
• Achieve targeted unit sales and gross profit, Associate retention, and Customer Satisfaction Index goals.

Benefits

• Competitive compensation.
• 401(k) matching.
• Health insurance plans.
• Dental insurance plans.
• Vision insurance plans.
• Maternity benefits.
• Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear.
• Discounts and deals through YouDecide, a website offering deals from providers and retailers.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED