GC Retail Sales Manager Store 113

Guitar Center•Palmdale, CA

About The Position

Guitar Center is seeking a Sales Manager to lead a dynamic sales team, drive revenue, and create positive customer experiences in a music-focused retail environment. The role leads sales efforts, develops employees, and helps ensure store operations run smoothly. The position pays $24.11–$36.17 per hour, depending on background and experience, and is eligible for participation in the Guitar Center Company bonus program based on company performance. Pay may vary by location and depends on factors such as experience and education. The Sales Manager is expected to bring a passion for music, inspire a customer-focused team, and lead efforts to meet and exceed sales targets. The role also involves training and developing staff, resolving customer and operational challenges, and managing inventory, labor, and schedules. Guitar Center describes its work environment as creative and vibrant, with access to musical gear and products. Musician employees may be eligible for gig leave to take time off to perform and return to work afterward. Benefits include medical, dental, and vision coverage, a 401(k) with company match, mental health support, paid sick, holiday, and vacation time, an employee discount program, and tuition reimbursement options.

Requirements

  • Passion for music and experience as a musician.
  • Experience leading a sales team.
  • Ability to understand P&L statements and manage labor.
  • Strong communication skills.
  • Organizational skills and attention to detail.
  • Ability to inspire a team and work collaboratively.

Responsibilities

  • Lead by example and motivate the sales team to exceed sales targets.
  • Deliver training on sales techniques and product knowledge.
  • Foster a customer-first culture and help ensure customers are satisfied with their experience.
  • Recruit, train, and develop a high-performing sales team.
  • Manage inventory, labor, and schedules to support effective store operations.
  • Address complex customer issues and operational challenges.

Benefits

  • Medical, dental, and vision coverage.
  • 401(k) with company match.
  • Mental health support.
  • Paid sick, holiday, and vacation time.
  • Employee discount program.
  • Tuition reimbursement options.
  • Gig leave for musician employees to take time off to perform and return to their job.
  • Eligibility to participate in the company bonus program based on company performance.
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