GC Retail Seasonal Support Store 113

Guitar Center•Palmdale, CA
•Onsite

About The Position

Guitar Center’s Seasonal Support serves as the face of the store, welcoming customers, identifying their needs, recommending appropriate products, and helping close sales. The role supports sales of services while providing a positive customer experience and building relationships that can support future service needs. It also helps keep the store ready for business by completing store tasks, monitoring inventory, and replenishing displays. The position involves ongoing learning through onboarding, certification, and continuing education.

Requirements

  • Willingness to work nights, weekends, and holidays.
  • Strong orientation toward providing excellent customer service.
  • High attention to detail.
  • Ability to communicate clearly, positively, and courteously with diverse people.
  • Ability to learn quickly, take initiative, and follow through on work activities.
  • Ability to work through Guitar Center’s certification program to develop a base understanding of products and sales techniques.

Nice To Haves

  • Intermediate knowledge of musical instruments sold at Guitar Center, such as guitars, drums, and technology products.

Responsibilities

  • Greet customers, identify their needs, and guide them through the sales process.
  • Recommend products and demonstrate knowledge of products and services to customers.
  • Work toward sales targets for services.
  • Assist with store tasks to ensure the store is ready to conduct business and serve customers.
  • Monitor inventory levels and replenish displays as needed.
  • Build relationships with customers to fulfill future service needs.
  • Continue learning through onboarding, certification, and continuing education.
  • Perform additional duties as assigned.

Benefits

  • Gig leave for employee musicians to take time off for tours and return to their job afterward.
  • Medical insurance.
  • Dental insurance.
  • Vision insurance.
  • 401(k) with company match.
  • Mental health support.
  • Paid sick time.
  • Paid holidays.
  • Paid vacation time.
  • Employee discount program.
  • Tuition reimbursement options.
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