GC Retail Seasonal Support Store 225

The Guitar Center Company•Concord, CA

9d•Onsite

About The Position

The Seasonal Support employee serves as the face of Guitar Center in the store, greeting customers, identifying their needs, matching them with suitable products, and helping close sales. The role supports Guitar Center’s mission to nurture musicians and help people experience the joy of creating music, while contributing to an inclusive, customer-first environment. Successful employees demonstrate customer focus, initiative, clear and courteous communication, and a willingness to learn products and sales techniques through Guitar Center’s certification program. They help customers with product and service information, contribute to store readiness and inventory replenishment, and build customer relationships to support future service needs.

Requirements

Willingness to work nights, weekends, and holidays.
Strong orientation toward providing excellent customer service.
High attention to detail.

Nice To Haves

Intermediate knowledge of musical instruments sold within Guitar Center, such as guitars, drums, and technology products.

Responsibilities

Reach sales targets on services.
Demonstrate product and service knowledge to customers.
Assist customers and guide them through the sales process.
Continue learning through onboarding, certification, and continuing education.
Assist with tasks needed to ensure the store is ready to conduct business and serve customers.
Monitor inventory levels and replenish displays as needed.
Build customer relationships to fulfill future service needs.
Perform additional duties as assigned.

Benefits

Gig leave for employee musicians to take time off to tour and return to their job.
Medical insurance.
Dental insurance.
Vision insurance.
401(k) with company match.
Mental health support.
Paid sick time.
Paid holiday time.
Paid vacation time.
Employee discount program.
Tuition reimbursement options.