GC Retail Seasonal Support Store 424
About The Position
Guitar Center’s Seasonal Support serves as the face of the store by welcoming customers, identifying their needs, recommending appropriate products, and helping close sales. The role supports Guitar Center’s mission to nurture lifelong musicians and create inclusive, customer-first environments. Seasonal Support team members help customers with products and services while contributing to store readiness, inventory presentation, and relationships that support future service needs. Successful candidates demonstrate customer focus, initiative, clear and respectful communication, and a willingness to learn. They work through Guitar Center’s certification program to develop foundational product knowledge and sales techniques, and continue learning through onboarding, certification, and ongoing education.
Requirements
- Willingness to work nights, weekends, and holidays.
- Strong orientation toward providing excellent customer service.
- High attention to detail.
- Able to communicate clearly, concisely, positively, and courteously with diverse individuals through written and verbal means.
- Able to learn quickly and take initiative without being asked.
- Able to work through Guitar Center’s certification program to gain a foundational understanding of products and sales techniques.
Nice To Haves
- Intermediate knowledge of musical instruments sold at Guitar Center, such as guitars, drums, and tech.
Responsibilities
- Reach sales targets on services.
- Demonstrate product and service knowledge to customers.
- Assist customers and guide them through the sales process.
- Participate in onboarding, certification, and continuing education to support continual learning.
- Assist with tasks that ensure the store is ready to conduct business and serve customers.
- Monitor inventory levels and replenish displays as needed.
- Build customer relationships to fulfill future service needs.
- Perform additional duties as assigned.
Benefits
- Gig leave for employee-musicians to take time off to share their music and return to their job after a tour.
- Medical insurance.
- Dental insurance.
- Vision insurance.
- 401(k) with company match.
- Mental health support.
- Paid sick time.
- Paid holidays.
- Paid vacation time.
- Employee discount program.
- Tuition reimbursement options.
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
