GC Retail Seasonal Support Store 488

Guitar Center • Oak Ridge North, TX

5d • Onsite

About The Position

Guitar Center’s Seasonal Support employee serves as a customer-facing representative in the store. The role involves greeting customers, identifying their needs, recommending appropriate products, and helping close sales. The position supports Guitar Center’s mission to nurture lifelong musicians and create an inclusive, customer-first environment.

Successful employees provide attentive customer service, take initiative to resolve issues and pursue opportunities, communicate respectfully with diverse stakeholders, and learn product knowledge and sales techniques through Guitar Center’s certification program. Seasonal Support employees also help keep the store ready for business, maintain displays, and build customer relationships to support future service needs.

Requirements

• Willingness to work nights, weekends, and holidays.
• Strong orientation toward providing excellent customer service.
• High attention to detail.
• Ability to communicate clearly, concisely, positively, and courteously with diverse internal and external stakeholders.
• Ability to learn quickly, take initiative, and develop knowledge and skills in products, store operations, sales, and leadership.
• Ability to work through Guitar Center’s certification program to gain a foundational understanding of products and sales techniques.

Nice To Haves

• Intermediate knowledge of musical instruments sold at Guitar Center, such as guitars, drums, and technology products.

Responsibilities

• Reach sales targets on services.
• Demonstrate product and service knowledge to customers.
• Assist customers and guide them through the sales process.
• Continue learning through onboarding, certification, and continuing education.
• Assist with tasks to ensure the store is ready to conduct business and serve customers.
• Monitor inventory levels and replenish displays as needed.
• Build relationships with customers to fulfill future service needs.
• Perform additional duties as assigned.

Benefits

• Gig leave for employee musicians to take time off to perform and return to their job after touring.
• Medical, dental, and vision benefits.
• 401(k) with company match.
• Mental health support.
• Paid sick, holiday, and vacation time.
• Employee discount program.
• Tuition reimbursement options.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed