GC Retail Seasonal Support Store 826

Guitar Center•Mays Landing, NJ
•Onsite

About The Position

Guitar Center’s Seasonal Support serves as a customer-facing representative in the store. The role involves greeting customers, understanding their needs, recommending suitable products, and helping complete sales. Successful employees provide excellent customer service, communicate respectfully with diverse customers and colleagues, take initiative, and develop product, store operations, sales, and leadership knowledge. Employees work through Guitar Center’s certification program to build a foundation in products and sales techniques. The position also supports store readiness and customer service by assisting with store tasks, monitoring inventory and replenishing displays, and building customer relationships to support future service needs. Additional duties may be assigned. The role requires availability for nights, weekends, and holidays.

Requirements

  • Willingness to work nights, weekends, and holidays.
  • Strong orientation toward providing excellent customer service.
  • High attention to detail.

Nice To Haves

  • Intermediate knowledge of musical instruments sold within Guitar Center, such as guitars, drums, and technology products.

Responsibilities

  • Reach sales targets on services.
  • Demonstrate product and service knowledge to customers.
  • Assist customers and guide them through the sales process.
  • Continue learning through onboarding, certification, and continuing education.
  • Assist with tasks that ensure the store is ready to conduct business and serve customers.
  • Monitor inventory levels and replenish displays as needed.
  • Build customer relationships to fulfill future service needs.
  • Perform additional duties as assigned.

Benefits

  • Gig leave for employee musicians to take time off for a tour and return to their job afterward.
  • Medical benefits.
  • Dental benefits.
  • Vision benefits.
  • 401(k) with company match.
  • Mental health support.
  • Paid sick, holiday, and vacation time.
  • Employee discount program.
  • Tuition reimbursement options.
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