GC Retail Seasonal Support Store 512
About The Position
Guitar Center’s Seasonal Support is the face of the store, greeting customers, identifying their needs, matching them with appropriate products, and helping close sales. The role supports Guitar Center’s mission to nurture lifelong musicians and create inclusive, customer-first environments. The successful candidate provides excellent customer service, takes initiative, communicates respectfully with diverse stakeholders, and develops product and sales knowledge through the Guitar Center certification program. The Seasonal Support helps customers through the sales process, works toward service sales targets, supports store readiness and daily operations, replenishes displays, and builds customer relationships for future service needs. Other duties may be assigned.
Requirements
- Willingness to work nights, weekends, and holidays.
- Strong orientation toward providing excellent customer service.
- High attention to detail.
- Ability to communicate clearly, concisely, positively, and courteously with diverse individuals and stakeholders.
- Ability to identify opportunities and issues, follow through, and take positive action independently.
- Ability to work through the Guitar Center certification program to gain a base understanding of products and sales techniques.
Nice To Haves
- Intermediate knowledge of musical instruments sold within Guitar Center, such as guitars, drums, and technology.
Responsibilities
- Reach sales targets on services.
- Demonstrate product and service knowledge to customers.
- Assist customers and guide them through the sales process.
- Continue learning through onboarding, certification, and continuing education.
- Assist with tasks to ensure the store is ready to conduct business and serve customers.
- Monitor inventory levels and replenish displays as needed.
- Build relationships with customers to fulfill future service needs.
- Perform additional duties as assigned.
Benefits
- Gig leave for employee-musicians to take time off to tour and return to their job afterward.
- Medical insurance.
- Dental insurance.
- Vision insurance.
- 401(k) with company match.
- Mental health support.
- Paid sick time.
- Paid holidays.
- Paid vacation time.
- Employee discount program.
- Tuition reimbursement options.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
