GC Retail Seasonal Support Store 495
About The Position
Guitar Center’s Seasonal Support serves as the face of the store, greeting customers, understanding their needs, recommending appropriate products, and helping close sales. The role focuses on delivering excellent customer experiences while supporting store operations and service sales. The employee will learn through onboarding, certification, and continuing education, and may assist with other duties as assigned. Guitar Center’s mission is to develop and nurture lifelong musicians and help people experience the joy of creating music. The company emphasizes inclusive environments and putting customers first.
Requirements
- Willingness to work nights, weekends, and holidays.
- Strong orientation toward providing excellent customer service.
- High attention to detail.
- Ability to communicate clearly, positively, and courteously with diverse individuals through written and verbal means.
- Ability to take initiative, learn quickly, and follow through on work activities.
- Ability to work through Guitar Center’s certification program to develop a foundational understanding of products and sales techniques.
Nice To Haves
- Intermediate knowledge of musical instruments sold at Guitar Center, such as guitars, drums, and technology products.
Responsibilities
- Reach sales targets on services.
- Demonstrate product and service knowledge to customers.
- Assist customers and guide them through the sales process.
- Participate in onboarding, certification, and continuing education.
- Help execute tasks that ensure the store is ready to conduct business and serve customers.
- Monitor inventory levels and replenish displays as needed.
- Build relationships with customers to fulfill future service needs.
- Handle customer service issues when needed.
- Complete additional duties as assigned.
Benefits
- Gig leave for musician employees, allowing time off to tour and return to work afterward.
- Medical insurance.
- Dental insurance.
- Vision insurance.
- 401(k) with company match.
- Mental health support.
- Paid sick time.
- Paid holiday time.
- Paid vacation time.
- Employee discount program.
- Tuition reimbursement options.
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
