GC Retail Seasonal Support Store 861

Guitar Center • Yonkers, NY

7d • Onsite

About The Position

Guitar Center’s Seasonal Support serves as the face of the store, greeting customers, identifying their needs, recommending appropriate products, and helping close sales. The role supports Guitar Center’s mission to nurture lifelong musicians and create an inclusive, customer-first environment. Successful candidates provide excellent customer service, take initiative, communicate effectively with diverse customers and colleagues, and build product and sales knowledge through Guitar Center’s certification and continuing education programs.

Requirements

• Willingness to work nights, weekends, and holidays.
• Strong orientation toward providing excellent customer service.
• High attention to detail.
• Ability to communicate clearly, concisely, positively, and courteously in written and verbal interactions with diverse internal and external stakeholders.
• Ability to take initiative, learn quickly, and follow through on work activities.
• Willingness to complete Guitar Center’s certification program to develop a base understanding of products and sales techniques.

Nice To Haves

• Intermediate knowledge of musical instruments sold at Guitar Center, such as guitars, drums, and technology products.

Responsibilities

• Reach sales targets on services.
• Demonstrate product and service knowledge to customers.
• Assist customers and guide them through the sales process.
• Continue learning through onboarding, certification, and continuing education.
• Assist with tasks that ensure the store is ready to conduct business and serve customers.
• Monitor inventory levels and replenish displays as needed.
• Build customer relationships to fulfill future service needs.
• Handle customer service issues as needed.
• Perform additional duties as assigned.

Benefits

• Gig leave for employee-musicians to take time off to perform or tour and return to their job afterward.
• Medical insurance.
• Dental insurance.
• Vision insurance.
• 401(k) with company match.
• Mental health support.
• Paid sick time.
• Paid holiday time.
• Paid vacation time.
• Employee discount program.
• Tuition reimbursement options.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed