GC Retail Operations Associate Store 225

Guitar Center•Concord, CA

About The Position

Guitar Center’s Operations Associate supports store operations by handling inventory and shipments, completing daily tasks, and ensuring products are merchandised to provide customers with a positive store experience. The role is part of a company focused on fostering creativity and music, developing lifelong musicians, and creating inclusive, customer-first environments. Successful associates demonstrate collaboration, customer focus, initiative, organizational skills, and the ability to learn and use technology. They work effectively with others, connect with customers, manage priorities and details in a fast-paced environment, follow protocols to protect people and assets, and take action to address opportunities and issues.

Requirements

  • Basic understanding of Microsoft Office, including Word, Excel, PowerPoint, and Outlook.
  • Ability to work in a loud environment for 5–8 hours.
  • Ability to work weekends, holidays, and evenings.
  • Ability to lift up to 40 pounds.
  • Ability to collaborate and work as part of a team.
  • Customer service skills and the ability to provide a positive customer experience.
  • Initiative and ability to learn quickly and take action without being asked.
  • Organizational skills, attention to detail, and ability to manage priorities in a fast-paced, high-urgency environment.
  • Ability to learn and use retail technology, systems, equipment, and computer programs.

Responsibilities

  • Perform tasks related to inventory control.
  • Ship and receive gear and other items.
  • Prepare and execute inventory cycle counts.
  • Stock and merchandise products according to a planogram.
  • Print and place point-of-purchase signage and price signs.
  • Handle cash.
  • Maintain awareness of and help control shrink.
  • Complete additional duties as assigned.

Benefits

  • Gig leave for employee-musicians to take time off to perform or tour and return to their job afterward.
  • Medical, dental, and vision benefits.
  • 401(k) with company match.
  • Mental health support.
  • Paid sick, holiday, and vacation time.
  • Employee discount program.
  • Tuition reimbursement options.
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