GC Retail Seasonal Support Store 225

Guitar Center • Concord, CA

7d • Onsite

About The Position

Guitar Center’s Seasonal Support serves as a customer-facing representative in the store, greeting customers, identifying their needs, recommending appropriate products, and helping close sales. The role supports the company’s mission to nurture musicians and help customers experience the joy of creating music.

The Seasonal Support provides knowledgeable, attentive customer service while learning about products, sales techniques, and store operations through onboarding, certification, and continuing education. The position also helps maintain store readiness and inventory displays and builds customer relationships to support future service needs.

Requirements

• Willingness to work nights, weekends, and holidays.
• Strong orientation toward providing excellent customer service.
• High attention to detail.
• Ability to communicate clearly, concisely, positively, and courteously with diverse individuals through written and verbal communication.
• Ability to identify opportunities and issues, follow through on work activities, learn quickly, and take action independently.
• Ability to work through the Guitar Center certification program to develop a basic understanding of products and sales techniques.

Nice To Haves

• Intermediate knowledge of musical instruments sold at Guitar Center, such as guitars, drums, and technology products.

Responsibilities

• Reach sales targets on services.
• Demonstrate product and service knowledge to customers.
• Assist customers and guide them through the sales process.
• Continue learning through onboarding, certification, and continuing education.
• Assist with tasks that ensure the store is ready to conduct business and serve customers.
• Monitor inventory levels and replenish displays as needed.
• Build relationships with customers to fulfill future service needs.
• Perform additional duties as assigned.

Benefits

• Gig leave for employee musicians to take time off to perform and return to work after a tour.
• Medical, dental, and vision benefits.
• 401(k) with company match.
• Mental health support.
• Paid sick, holiday, and vacation time.
• Employee discount program.
• Tuition reimbursement options.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed