Sales Manager Retail - USA Fort Myers

AutoNation • Fort Myers, FL

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About The Position

The Sales Manager leads a sales team to create an exceptional customer experience. The role selects, trains, coaches, develops, and retains Sales Associates while driving team performance to increase market share, achieve targeted unit sales and profit margins, and delight customers.

The Sales Manager establishes goals and a clear vision for the team, motivates employees to meet performance expectations, and stays highly involved in day-to-day sales operations. The position manages customer negotiations and sales traffic across the showroom, e-commerce, and phone channels; appraises trade-in vehicles; coordinates inventory planning with senior store leaders; and helps manage departmental expenses. The manager also analyzes business performance, identifies shortfalls, and develops action plans to improve results. Success is measured by unit sales and gross profit, Associate retention, and customer satisfaction.

Requirements

• High school diploma or equivalent.
• Proven success in automotive retail sales.
• Proven leadership ability to mentor and train others.
• Ability to set and achieve targeted goals.
• Ability to drive an exceptional customer experience.
• Demonstrated communication and interpersonal skills.
• Organization and follow-up skills.
• Experience and desire to work with technology.
• Valid in-state driver’s license and an acceptable, safe driving record that can be maintained.

Nice To Haves

• The posting encourages candidates to apply even if they do not meet every requirement; it does not list specific preferred qualifications.

Responsibilities

• Lead the team in support of AutoNation’s Vision and Mission.
• Set a clear vision and goals to achieve targeted performance in new and used vehicle sales and profit.
• Engage and motivate the team to achieve key goals, performance expectations, and AutoNation best-practice processes.
• Drive the business through active involvement in day-to-day operations.
• Manage the negotiation process with Sales Associates so customers understand vehicle purchase options and pricing.
• Appraise vehicles for trade.
• Manage customer traffic across the showroom, e-commerce, and phone channels.
• Partner with the General Manager and/or General Sales Manager to plan and manage new and used vehicle inventory.
• Assist in managing controllable expenses for the New and Used Vehicle Departments.
• Analyze business performance, determine shortfalls, and develop action plans to improve results.
• Select, train, coach, develop, and retain Sales Associates.
• Achieve targeted unit sales and gross profit, Associate retention, and Customer Satisfaction Index results.

Benefits

• Competitive compensation.
• 401(k) matching.
• Health insurance plans.
• Dental insurance plans.
• Vision insurance plans.
• Maternity benefits.
• Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear.
• Access to deals and discounts through YouDecide.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED