Car Sales Associate- USA Fort Myers

AutoNation•Fort Myers, FL

About The Position

AutoNation’s e-Commerce Sales Associate helps customers navigate vehicle purchases through online, phone, and in-person interactions in a no-haggle sales environment. The role involves promptly responding to leads, answering questions, sharing information, and guiding customers from initial contact to an in-store experience. The associate helps customers select a vehicle, discusses terms and payment options suited to their budgets and expectations, and closes sales. Associates also provide support before and after purchase by following up on customer satisfaction and helping transition customers to the Service department. AutoNation offers a nationwide dealership network, career paths into finance and management, and a culture emphasizing trust, transparency, teamwork, and inclusion.

Requirements

  • High school diploma or equivalent.
  • Proven ability to provide an exceptional customer experience.
  • Drive to set and achieve targeted goals.
  • Demonstrated communication, consultative, interpersonal, and organizational skills.
  • Willingness to follow up with customers.
  • Experience and desire to work with technology.
  • Valid in-state driver’s license and an acceptable, safe driving record.

Nice To Haves

  • Prior sales experience, preferably in retail.
  • Strong communication and interpersonal skills.
  • A desire to help people and exceed expectations.

Responsibilities

  • Respond to customer leads in a timely fashion across online, phone, and in-person channels.
  • Answer questions and provide information to guide customers from initial contact to an in-store experience.
  • Help customers select vehicles that meet their needs.
  • Discuss and negotiate terms and payment options aligned with customers’ lifestyles, budgets, and expectations.
  • Close vehicle sales.
  • Follow up with customers before and after purchase to support satisfaction and loyalty.
  • Help transition customers to the Service department.

Benefits

  • Competitive compensation.
  • 401(k) matching.
  • Health, dental, and vision insurance plans.
  • Maternity benefits.
  • Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear.
  • Deals and discounts through YouDecide.
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