Car Sales Associate- USA Fort Myers

AutoNation • Fort Myers, FL

2d

About The Position

AutoNation’s e-Commerce Sales Associate helps customers purchase vehicles through online, phone, and in-person interactions in a no-haggle sales environment. The role involves responding to leads promptly, answering questions, sharing information, and guiding customers from initial phone or internet contact to an in-store experience.

The associate helps customers select a vehicle, discusses terms and payment options in relation to their lifestyle, budget, and expectations, and closes sales. Associates also provide service before and after purchase, follow up to confirm customer satisfaction, and help transition customers to the Service department. AutoNation describes the role as an opportunity to build a career in a supportive, team-oriented environment, with potential career paths into finance and management.

Requirements

• High school diploma or equivalent.
• Proven ability to provide an exceptional customer experience.
• Drive to set and achieve targeted goals.
• Demonstrated communication, consultative, interpersonal, and organizational skills.
• Willingness to follow up with customers.
• Experience and desire to work with technology.
• Valid in-state driver’s license and an acceptable, safe driving record.

Nice To Haves

• Prior sales experience, preferably retail.
• Strong communication and interpersonal skills.
• A desire to help people and exceed expectations.

Responsibilities

• Respond to customer leads in a timely manner through online, phone, and in-person channels.
• Answer customer questions and provide information about vehicles and the purchasing process.
• Guide customers from phone and internet contact to an in-store experience.
• Help customers select a vehicle and discuss terms and payment options suited to their needs, budget, and expectations.
• Close vehicle sales in a no-haggle sales environment.
• Follow up with customers after purchase to ensure satisfaction and encourage loyalty.
• Help transition customers to the Service department to support their vehicle ownership experience.
• Set and work toward targeted goals.

Benefits

• Competitive compensation.
• 401(k) matching.
• Health, dental, and vision insurance plans.
• Maternity benefits.
• Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear.
• Discounts and offers through YouDecide.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED