Sales Manager in Training

SCI Shared Resources•Seattle, WA

About The Position

The Sales Manager in Training coaches and develops sales staff to achieve monthly revenue goals and improve conversion ratios. The role develops associates’ skills in prospecting, public speaking, closing, product knowledge, pricing, payment terms, and electronic contracts, and provides guidance on resolving customer service issues. The position shadows the Sales Director and Sales Managers in business meetings to learn about marketing and financials. The role establishes expectations for the sales team, reviews sales contracts for company-process and regulatory compliance, uses CRM systems to identify and assign warm leads, and works with marketing and sales management on campaigns, target audiences, and advertising. It develops annual sales plans for each associate and identifies solutions to improve efficiency. The manager also supports change initiatives and adapts effectively to new responsibilities, processes, structures, and requirements. People-development duties include building a strong, reliable team; understanding employees’ career aspirations; providing developmental assignments and constructive feedback; and using a proactive, collaborative management style to support engagement and retention. The position screens candidates, hires or promotes staff, assesses employees for pay increases and career advancement, and trains staff on processes, procedures, and controls.

Requirements

High school diploma or GED.
At least four years of sales experience focused on outside or inside direct sales to consumers, with a proven record of exceeding sales goals and conversion ratios.
Series 6 or 7 license current in the operating state, or ability to obtain it within six months of employment.
Valid state driver’s license with an acceptable driving record.
Leadership qualities and skills.
Professional written and verbal communication skills, including influencing and public speaking.
Comfort with in-home sales and conducting group presentations.
Ability to work with and communicate with remote stakeholders.
Positive attitude, motivation to continually advance industry and business understanding, and high self-motivation.
Process- and results-oriented approach, including keeping projects moving by removing obstacles and exploring alternatives.
Cognitive ability to reason, plan, solve problems, think abstractly, learn quickly, learn from experience, and apply learning to new situations.
MS Office Suite skills.
Ability to work beyond standard hours as needed.
Ability to travel locally, up to 25%.

Nice To Haves

Associate degree in a related discipline.
Experience and proficiency using CRM databases and Salesforce.com.
Experience and proficiency with electronic sales contracts.
Experience in the funeral services industry.

Responsibilities

Achieve monthly revenue goals and conversion ratios.
Coach and develop sales staff in prospecting, public speaking, closing, product knowledge, pricing, payment terms, and electronic contracts.
Establish and communicate expectations with the sales team while building staff skills.
Provide guidance on customer service issue resolution.
Review sales contracts for compliance with company processes and regulatory requirements, and provide feedback to sales staff.
Use CRM systems to identify and assign warm leads.
Work with marketing and sales management on campaign development, target audiences, and advertising to increase market share.
Develop annual sales plans for each sales associate, identifying actions that support goal attainment.
Identify and implement solutions to improve efficiencies.
Support change initiatives and adapt to changes in work responsibilities, environment, structures, processes, requirements, or cultures.
Build a strong, trusting, and reliable team and provide developmental assignments based on employees’ career aspirations and skill gaps.
Address issues constructively and provide tangible, appropriate feedback.
Use a proactive and collaborative management style to increase employee engagement and minimize turnover.
Screen candidates and hire or promote skilled staff.
Assess staff abilities and recommend pay increases and career advancements.
Train staff on processes, procedures, and controls.
Shadow the Sales Director and Sales Managers in business meetings to learn marketing and financials.