Sales Manager In Training

Raymour and Flanigan•Secaucus, NJ

About The Position

At Raymour & Flanigan, the role is framed around the company’s commitment to taking care of its people so they can take care of customers. The posting describes a customer-focused furniture sales role involving consultative selling, genuine customer engagement, and needs assessment to help customers select furniture for their homes and create a personalized buying experience that supports satisfaction and sales conversion. The position involves building a business through relationships with new and existing customers, prospecting, lead generation, and ongoing relationship management. Associates identify appropriate upselling and cross-selling opportunities and are expected to build trust, provide excellent service, and meet goals in a fast-paced, team-oriented environment. The posting’s role overview refers to the work as that of a Sales Consultant, while the advertised title is Sales Manager In Training.

Requirements

Passion for customer service and creating a positive customer experience.
Strong listening skills and a consultative approach.
Experience connecting with customers in retail, hospitality, service, sales, or another customer-focused setting; sales experience is not required.
Confidence guiding decisions, closing sales, navigating conversations, and overcoming objections respectfully.
Interest or experience in building relationships that drive repeat business.
Comfort working toward sales quotas, KPIs, or other performance metrics.
Flexibility to work a retail schedule, including evenings, weekends, and holidays.
Comfort with technology and learning new tools.
Must be authorized to work in the United States without current or future visa sponsorship.

Nice To Haves

Experience in hospitality, restaurants, retail, customer service, teaching, or other people-focused roles.
Sales experience.

Responsibilities

Help customers find appropriate furniture for their homes through consultative selling and needs assessment.
Create personalized buying experiences that support customer satisfaction and sales conversion.
Build relationships with new and existing customers.
Contribute to client prospecting and lead generation.
Manage customer relationships on an ongoing basis and encourage repeat business.
Identify appropriate upselling and cross-selling opportunities.
Guide customers through purchase decisions, close sales, and address objections respectfully.
Work toward sales quotas, KPIs, and other performance goals.