Sales Manager in Training

Hilton Grand Vacations•Manteca, CA
•Onsite

About The Position

The Manager in Training position is designed to develop a future Retail Marketing leader. The role assists with the day-to-day operations and success of a sales team at a kiosk within retail partner locations. The Manager in Training helps set the tone by embracing company core values, assists with supervising a team of usually 6–12 associates, and acts as manager on duty when needed. The role may provide coverage at other stores in the assigned market and work with different teams to prepare for future management opportunities. The position provides experience managing associates and operationally supporting multiple teams across the organization. It also offers opportunities to work with leadership and develop professional relationships. The goal is to build the ability to coach behaviors and cultivate a high-performing team that meets or exceeds goals. Hilton Grand Vacations describes itself as a leading vacation ownership company focused on helping Owners and Guests make their vacations memorable. The company states that it is an equal opportunity employer and provides reasonable accommodations for individuals with disabilities during the application, interview, and employment process.

Requirements

  • No experience is necessary.
  • Must be willing to relocate.
  • Must be a self-starter with a strong work ethic and eagerness to learn.
  • Must be innovative, solution-focused, and attentive to detail.
  • Strong networking and communication skills are required.

Nice To Haves

  • Previous sales, marketing, or customer service experience.

Responsibilities

  • Provide remarkable and memorable customer care while fulfilling customers’ vacation needs, and role-model the expected standard for the team.
  • Maintain positive relationships with retail partner management and associates, represent the retail partner’s brand responsibly, and coach the team to uphold that standard.
  • Assist with operational execution, including the work, performance, and behavior of Sales Representatives and Guest Service Representatives, if applicable.
  • Support the Area Director with talent acquisition as needed, including reviewing resumes, observing interviews, and providing applicant feedback.
  • Coach associates through the sales journey, provide feedback, and keep the Area Director informed about observations.
  • Develop an understanding of Marketing functions in both production and support or operational settings.
  • Produce and distribute reports to track key sales and marketing metrics.
  • Work with business departments such as Legal/Compliance, IT, and HR/Compensation to support operational efficiency.
  • Assist with day-to-day team operations and success at retail partner kiosks, including supervising associates and acting as manager on duty when needed.
  • Provide coverage at other stores within the assigned market as needed and support multiple teams across the organization.

Benefits

  • Full benefits while working 30 hours per week, including health, vision, dental, paid time off, and a 401(k) match of up to 5%.
  • Uncapped commission.
  • Unlimited growth potential.
  • Referral bonus.
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