Sales Manager in Training

Hilton Grand Vacations•Manteca, CA
•$65,000 - $120,000•Onsite

About The Position

The Manager in Training position is designed to develop a future Retail Marketing leader. The role assists with the day-to-day operations and success of a team at a kiosk located within retail partner locations. The Manager in Training helps set the tone by embracing company core values, assists with supervising a team of usually 6–12 associates, and serves as manager on duty as needed. The role may provide coverage at other stores within the assigned market and work with different teams to prepare for future management opportunities. It provides experience managing associates and operationally supporting multiple teams, as well as opportunities to work closely with leadership and develop professional relationships. The goal is to develop the ability to coach behaviors and cultivate a high-performing team that meets or exceeds goals. Hilton Grand Vacations describes itself as a leading vacation ownership company helping Owners and Guests make their vacations memorable. The company is an equal opportunity employer and provides reasonable accommodation to individuals with disabilities during the application and interview process, in performing essential job functions, and in accessing employment benefits and privileges.

Requirements

  • No experience necessary.
  • Must be willing to relocate.
  • Must be a self-starter with a strong work ethic and eagerness to learn.
  • Must be innovative, solution-focused, and attentive to detail.
  • Strong networking and communication skills are required.

Nice To Haves

  • Previous sales, marketing, or customer service experience is preferred.

Responsibilities

  • Provide memorable customer care while meeting customers’ vacation needs, and model behaviors that help the team maintain the same standard.
  • Maintain positive relationships with retail partner management and associates, represent the retail partner’s brand responsibly, and coach the team to meet the same standard.
  • Assist with operational execution, including the work, performance, and behavior of Sales Representatives and Guest Service Representatives, where applicable.
  • Support the Area Director with talent acquisition as needed, including reviewing resumes, observing interviews, and providing applicant feedback.
  • Coach associates through all steps of the sales journey, provide feedback, and keep the Area Director informed of observations.
  • Develop an understanding of Marketing functions in both production and support or operational environments.
  • Produce and distribute reports to track key sales and marketing metrics.
  • Work with business departments, including Legal/Compliance, IT, and HR/Compensation, to support operational efficiency.
  • Assist with day-to-day kiosk operations and team success, help supervise usually 6–12 associates, and act as manager on duty as needed.
  • Provide coverage at other stores within the assigned market as needed and support multiple teams across the organization.

Benefits

  • Full benefits while working 30 hours per week, including health, vision, and dental coverage, PTO, and a 401(k) match up to 5%.
  • Uncapped commission.
  • Unlimited growth potential.
  • Referral bonus.
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