Sales Manager in Training

Service Corporation International•Seattle, WA
•$28 - $29

About The Position

Responsible for coaching and developing sales staff to support monthly revenue goal attainment. The role develops employees’ skills in prospecting, public speaking, closing, product knowledge and pricing, payment terms, and electronic contracts, and provides guidance on resolving customer service issues. The position shadows Sales Directors and Sales Managers in business meetings to learn marketing and financials. The role also supports people development by building a reliable team, understanding career aspirations, assigning development opportunities, providing constructive feedback, and helping maintain employee engagement. It screens candidates and participates in hiring or promotion decisions, assesses staff abilities for pay increases and career advancement, and trains staff on processes, procedures, and controls.

Requirements

  • High school diploma or GED.
  • Series 6 or 7 License, current in the operating state, or obtain one within six months of employment.
  • Valid state driver’s license with an acceptable driving record.
  • At least four years of sales experience focused on outside or inside direct sales to consumers, with a proven record of exceeding sales goals and conversion ratios.
  • Leadership qualities and skills.
  • Professional written and verbal communication skills, including influencing and public speaking.
  • Comfort with in-home sales and conducting group presentations.
  • Ability to work with and communicate with remote stakeholders.
  • Positive attitude, motivation to continually advance industry and business understanding, and high self-motivation.
  • Process- and results-oriented approach, including keeping projects moving by removing obstacles and exploring alternatives.
  • Cognitive ability to reason, plan, solve problems, think abstractly, learn quickly, learn from experience, and apply learning to new situations.
  • MS Office Suite skills.

Nice To Haves

  • Associate degree in a related discipline.
  • Experience and proficiency using CRM databases and Salesforce.com.
  • Experience and proficiency with electronic sales contracts.
  • Experience in the funeral services industry.

Responsibilities

  • Achieve monthly revenue goals and conversion ratios.
  • Develop sales staff skills in prospecting, public speaking, closing, product knowledge and pricing, payment terms, and electronic sales contracts; establish expectations and communicate them to the team.
  • Review sales contracts for compliance with company processes and regulations, and provide feedback to sales staff.
  • Use CRM systems to identify and assign warm leads.
  • Work with marketing and sales management on campaign development, target audiences, and advertising to increase market share.
  • Develop an annual sales plan for each sales associate, identifying actions that support goal attainment.
  • Identify and implement solutions that improve efficiency, and adapt effectively to changes in responsibilities, work structures, processes, requirements, or culture.
  • Develop a strong, trusting, and reliable team; understand team members’ career aspirations and provide skill-building assignments.
  • Address issues constructively and provide tangible, appropriate feedback; use a proactive, collaborative management style to support employee engagement and minimize turnover.
  • Screen internal and external candidates and participate in hiring or promoting effective staff.
  • Assess staff abilities and recommend pay increases and career advancement.
  • Train staff on processes, procedures, and controls.
  • Shadow Sales Directors and Sales Managers in business meetings to learn marketing and financials.
  • Provide guidance on customer service issue resolution.

Benefits

  • Medical, dental, and vision coverage.
  • Flexible Spending Accounts for health care and dependent care.
  • Health Savings Account with company contribution.
  • Sick leave.
  • Short-term disability.
  • Long-term disability.
  • Life insurance.
  • Voluntary accidental death or dismemberment insurance.
  • Dependent life insurance.
  • SCI 401(k) Retirement Savings Plan with company match.
  • Employee Assistance Program.
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