Sales Manager, Billing

Stripe•Chicago, NY

About The Position

Stripe is a financial infrastructure platform used by businesses to accept payments, grow revenue, and pursue new business opportunities. The Billing team includes functional and technical specialists who lead and advise on deals for a strategically important product. Billing Sales focuses on the market opportunity in automating the order-to-cash process and helping companies adapt to the AI era. As Head of Grower Sales (Billing), you will lead and grow a team of Account Executives responsible for expanding and retaining Stripe Billing customers across AMER. You will collaborate with sales leadership and teams across marketing, product marketing, product, and other functions to develop product and industry expertise, shape go-to-market strategy, and drive strategic deals. You will own team coaching, development, performance, and business forecasting, while also leading product discussions with current and prospective customers.

Requirements

  • 10+ years of sales leadership experience launching and growing high-functioning sales teams or products.
  • 15+ years of experience in hyper-growth SaaS environments across the AMER region.
  • Industry experience in finance, revenue management, financial services, or similar software services.
  • Ability to independently drive business results without significant supervision.
  • Ability to understand complex technical requirements and craft solutions across multiple stakeholders.
  • Enthusiastic, hands-on mentality.
  • Excellent verbal and written communication skills.
  • Strong presentation skills, particularly for in-person meetings with multiple stakeholders.
  • Proven ability to lead complex negotiations involving bespoke agreements with startup, SMB, and Commercial businesses.
  • Ability to engage in business-level and technical conversations at multiple levels of an organization.
  • Track record of building strategic executive relationships across AMER, including with CEOs, CFOs, and CTOs.
  • Ability to build clear regional growth plans through a high-functioning sales team, with strategic thought leadership and strong management.
  • Comfort working in competitive situations and selling products requiring deep product and technical knowledge, especially for AI industry users.
  • Comfort working with clients and internal stakeholders, including executives, and enthusiasm for becoming an expert and sharing knowledge.
  • Organized, self-starter mindset and a track record of improving processes and organizations.

Responsibilities

  • Recruit, develop, and lead product sales executives focused on expansion and retention of Stripe’s largest Billing users.
  • Create go-to-market plans and solutions that address customer needs in collaboration with Product, Sales, Finance, and Marketing stakeholders.
  • Manage day-to-day operations and performance against key sales metrics.
  • Drive revenue, increase attach rates, and acquire new clients at high rates of growth.
  • Coach and guide the team in consultative and solution-based sales skills throughout the sales cycle.
  • Engage directly in the largest and most strategic opportunities, lead executive relationships, and help the team win new customers.
  • Inspire, motivate, and support the individual development and career growth of direct reports.
  • Provide clear direction and context through a compelling plan aligned with Stripe’s direction.
  • Create structure and focus for go-to-market ideas and product sales campaigns being explored by the product team.
  • Drive execution and measurement, analyze results, and recommend timely actions.
  • Innovate and improve programs and program-management mechanisms, share best practices, and improve the business and customer engagement model.
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