Billing Manager

Waukesha County Technical College • Wi 53072, WI

3d

About The Position

The Billing Manager oversees all student billing and accounts receivable functions within the Financial Accounting Services department. The role ensures accurate tuition and fee assessment, timely billing cycles, payment processing, collection management, and compliance with institutional and regulatory requirements. The Billing Manager collaborates closely with Financial Aid and Registration and Enrollment and provides leadership to the billing team.

This is a full-time, benefit-eligible position. Typical hours are Monday through Friday, 8:00 a.m. to 4:30 p.m. The position is available to start in January 2027. Selected candidates will be invited to an on-campus interview.

Requirements

• Bachelor’s degree in Accounting, Finance, Business Administration, or a related field.
• Three to five years of experience in billing, accounting, or finance.
• Supervisory experience and demonstrated ability to lead a team.
• Strong understanding of student information systems and financial processes.
• Effective leadership and interpersonal skills, including the ability to work effectively with people from varied backgrounds.
• Excellent analytical, organizational, and problem-solving skills.
• Exceptional communication and customer service abilities.
• Strong Microsoft Office skills, including Excel, Word, and PowerPoint.
• Ability to read, understand, and explain complicated procedures and regulations; communicate effectively orally and in writing; and organize and schedule work priorities effectively.
• Must be legally authorized to work in the United States at the time of hire and maintain authorization through employment.

Nice To Haves

• Experience in higher education.

Responsibilities

• Manage student and third-party billing, including payment plan setup.
• Monitor delinquent accounts, implement collection strategies, and coordinate with outside collection agencies as needed.
• Oversee financial aid activities related to the college’s receipt and disbursement of funds, student refunds, and compliance.
• Serve as the primary escalation point for complex billing questions.
• Direct and monitor the college’s electronic banking activity, including credit card and online payment processing.
• Supervise cash handling and business banking activities.
• Manage enterprise and fiduciary cash activities and ensure proper accounting for the college.
• Oversee unclaimed property and related functions.
• Calculate, prepare, and submit periodic sales tax returns, including required schedules and supporting documentation.
• Manage 1098-T processing and ensure regulatory compliance.
• Supervise billing staff, including hiring, training, scheduling, performance evaluation, and professional development.
• Participate in assignments and special projects of a similar nature and level.
• Maintain current professional and technical knowledge through professional education and activities.

Benefits

• Comprehensive benefits package including health, dental, vision, life, long-term disability, supplemental life, and flexible spending accounts.
• Generous time off and holiday schedule.
• Eligibility in the Wisconsin Retirement System (ETF).
• Professional growth and development opportunities, including tuition reimbursement and tuition waiver.
• Well-being activities supporting personal and professional well-being.
• Collaborative and supportive team environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager