Billing Manager

Ensemble Health Partners • Kansas City, MO

5d

About The Position

The Manager, Billing Services supports the Director, Revenue Cycle in selecting, directing, and developing the billing department team. The role provides guidance to team members on problematic bills, billing questions, processes, and best practices. It has direct oversight of associates and supervisors, including decision-making for hiring, onboarding, training, and performance management.

The manager oversees daily departmental workflows and performance, monitors account quality and productivity, reports on key performance indicators, and identifies trends that may require new training or processes. The position also contributes to strategic planning and ongoing process improvement, and reviews, updates, and implements policies and procedures in support of the department’s vision and goals. Occasional travel may be needed for client assessment or at-the-elbow support. The role reports to the Director, Revenue Cycle.

Requirements

• 3 to 5 years of job experience preferred.
• Experience in EMR and clearinghouse systems sought.
• Experience in physician revenue cycle sought.
• Ability to travel occasionally if needed for client assessment or at-the-elbow support.

Nice To Haves

• Paid certifications and professional development opportunities are offered.
• Tuition reimbursement is offered.
• Career advancement opportunities are offered.

Responsibilities

• Report department key performance indicators and meet benchmarks and best practices identified for each client.
• Manage daily department workflow, monitor progress, identify trending issues, and develop training or processes to address them.
• Hold huddles to communicate new or evolving training focuses and encourage and develop team members.
• Oversee progress and monitor worked accounts for quality assurance and productivity measures.
• Assist with strategic planning and perform ongoing process-improvement evaluations.
• Review, update, and implement policies and procedures that support the vision and goals.
• Support the Director, Revenue Cycle in selecting, directing, and developing billing department team members.
• Provide assistance to team members with problematic bills and questions about billing processes and best practices.
• Directly oversee associates and supervisors, including decisions regarding hiring, onboarding, training, and performance management.
• Travel occasionally if needed for client assessment or at-the-elbow support.

Benefits

• Bonus incentives
• Paid certifications
• Tuition reimbursement
• Comprehensive benefits, including healthcare, time off, retirement, and well-being programs
• Quarterly and annual incentive programs
• Professional development

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed