Billing Manager

Ensemble Health Partners • Work at Home - Ohio - Other, OH

3d • $62,500 - $119,700 • Remote

About The Position

The Manager, Billing Services supports the Director, Revenue Cycle in selecting, directing, and developing billing department team members. The role reports to the Director, Revenue Cycle and provides direct oversight of associates and supervisors, including decision-making related to hiring, onboarding, training, and performance management. The Manager also assists team members with problematic bills and questions about billing processes and best practices.

This position manages daily departmental workflow, monitors performance and account quality, reports on key performance indicators, and identifies trends that may require training or process changes. The Manager contributes to strategic planning and ongoing process improvement, and reviews, updates, and implements policies and procedures to support organizational and client goals.

The position is remote, but requires willingness and ability to travel to and work onsite at client, temporary, or corporate office locations when business needs require. Compensation is listed as $62,500 to $119,700, based on experience.

Requirements

• 3 to 5 years of job experience.
• Experience with EMR and clearinghouse systems.
• Experience in physician revenue cycle.
• Ability to travel occasionally for client assessments or at-the-elbow support.
• Demonstrated advanced use of AI and experience managing teams using AI to pursue process and technology improvements, including exploration, experimentation, and application.
• Willingness and ability to travel to and work onsite at client, temporary, or corporate office locations as business needs require.
• Must reside and be authorized to work in the United States.

Responsibilities

• Report on departmental key performance indicators and meet benchmarks and best-practice standards identified for each client.
• Manage daily department workflow and monitor progress to identify trends and develop training or processes to address issues.
• Hold huddles to cover new or evolving training topics and support team member development.
• Oversee progress and monitoring of worked accounts for quality assurance and productivity measures.
• Assist in strategic planning and conduct ongoing process-improvement evaluations.
• Review, update, and implement policies and procedures in support of the organization’s vision and goals.
• Directly oversee associates and supervisors, including hiring, onboarding, training, and performance management.
• Assist team members with problematic bills and questions about billing processes and best practices.

Benefits

• Bonus incentives, including quarterly and annual incentive programs.
• Paid professional certifications relevant to the associate’s field.
• Tuition reimbursement.
• Comprehensive benefits, including healthcare, time off, retirement, and well-being programs.
• Career advancement and professional development opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed