Sales & Management Intern

Clackamas Town Center•Happy Valley, OR

4d•Onsite

About The Position

The Sales and Management Intern helps fulfill Buckle’s mission to create the most enjoyable shopping experience possible for Guests. The role performs sales, merchandising, and operational tasks assigned by store management, while working closely with the Store Manager to learn how Buckle’s retail business operates and what it takes to succeed in management. Internship responsibilities include completing designated sections of the Buckle Management Manual, providing weekly progress reports to the Area Manager and District Manager, learning Buckle’s products and sales presentation and merchandising processes, and managing a product category by setting sales goals, educating teammates, and tracking results. The intern also develops recruiting, merchandising, and leadership skills, participates in monthly conference calls, and takes ownership of required assignments and special projects. The role has no supervisory responsibilities. The position is based in a retail store setting and requires a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, depending on store and business needs. Physical duties include standing, walking, handling merchandise, and lifting and maneuvering up to 50 pounds throughout the store and backroom. Buckle states that no visa sponsorship is available.

Requirements

Be pursuing a bachelor’s degree from a four-year college or university in a relevant field of study.
No prior experience or training is necessary.
Be able to work a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on store and business needs.
Physical ability to lift and maneuver 50 pounds throughout the store and backroom.
No visa sponsorship is available.

Nice To Haves

Interest in a long-term commitment with Buckle.

Responsibilities

Greet Guests, answer questions, recommend and locate merchandise, and provide friendly, engaging service throughout the store.
Suggest additional items, create wardrobing experiences, demonstrate products, and share product knowledge and sales education with teammates.
Maintain knowledge of current sales, promotions, payment and exchange policies, security practices, and customer-service expectations.
Work toward sales-per-hour, average-sales, total-net-sales, and guest-loyalty performance goals, including fit appointments, Buckle credit card, and Guest Connect.
Help Guests try on merchandise, check out and bag purchases, prepare merchandise for alterations, handle returns and exchanges, place special orders, and locate merchandise at other stores.
Use the Sales Presentation Guide daily and maintain Guest relationships to develop a client-based business.
Recognize recruiting opportunities and help maintain a positive floor culture.
Present and merchandise products to support sales and merchandise turnover; maintain product-range knowledge and provide product feedback.
Keep the sales floor sized and display new freight appropriately.
Open and close cash registers; process payments; balance cash drawers; and make deposits.
Follow Point of Sale procedures, payment and exchange policies, Loss Prevention guidelines, and security practices; recognize and respond to security risks and theft.
Handle freight, re-merchandise, prepare displays, complete price markdowns, and process transfers.
Maintain a clean, organized, and shoppable store; communicate merchandise-handling concerns and policy violations or teammate and Guest concerns to appropriate leaders or Human Resources.
Complete Teammate Orientation and the Beginning Leadership and Recruiting, Interviewing and Hiring sections of the Buckle Management Manual.
Provide weekly reports and progress updates to the Area Manager and District Manager.
Learn Buckle products, sales presentation, and merchandising processes; manage a product category by setting sales goals, educating teammates, and tracking results.
Lead and motivate the team by tracking a department or company tool through Performance Tracker.
Develop recruiting, merchandising, and leadership skills; participate in monthly conference calls; and complete internship assignments and special projects.
Perform other duties as assigned.