Sales and Management Intern

The Buckle, Inc.•Garfield Township, MI

10d•Onsite

About The Position

The Sales and Management Intern helps fulfill Buckle’s mission to create the most enjoyable shopping experience possible for Guests. The position performs sales, merchandising, and operational tasks assigned by store management, including cashiering, merchandise displays and pulls, register procedures, and routine facility cleaning. The intern works closely with the Store Manager to learn how Buckle’s retail business operates and what is required to excel in management. The internship includes completing specified sections of Buckle’s Management Manual, providing weekly progress reports to the Area Manager and District Manager, and learning about Buckle products, sales presentation, and merchandising. Interns manage a product category by setting sales goals, educating teammates, and tracking results; they also lead and motivate the team using Performance Tracker, develop recruiting, merchandising, and leadership skills, and participate in monthly conference calls. The position has no supervisory responsibilities. The role is performed in a retail store setting with a usually moderate noise level. The schedule may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on store and business needs. Applicants must be pursuing a bachelor’s degree from a four-year college or university in a relevant field. No prior experience or training is necessary. Buckle states that visa sponsorship is unavailable.

Requirements

Be pursuing a bachelor’s degree from a four-year college or university in a relevant field of study.
No prior experience or training is necessary.
Interested in a long-term commitment with Buckle.
Able to work a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on store and business needs.
Able to meet the physical demands of the role, including lifting and maneuvering 50 pounds throughout the store and backroom.
No visa sponsorship is available.

Responsibilities

Greet Guests and provide friendly, engaging, legendary service throughout the store.
Answer questions about the store and merchandise; recommend, select, and locate merchandise based on Guest needs.
Suggest additional items, create a wardrobing experience, demonstrate products, and share product knowledge with Guests and teammates.
Maintain knowledge of sales, promotions, payment and exchange policies, security practices, and customer service expectations.
Work toward sales-per-hour, average sales, and total net sales goals set by Store Management.
Help Guests try on or fit merchandise, check out and bag purchases, prepare merchandise for alterations, and handle special orders or requests to locate merchandise at other stores.
Use the Sales Presentation Guide daily and meet or exceed performance standards for business builders and Guest loyalty, including fit appointments, Buckle credit card, and Guest Connect.
Build and maintain Guest relationships and consistently uphold service standards, including when a Manager is not present.
Recognize recruiting opportunities and maintain a positive attitude that contributes to a positive floor culture.
Present merchandise to maximize sales and merchandise turn; stay current on the product range and help identify product improvements and new product ideas.
Keep the sales floor sized and display new freight appropriately.
Work a schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, according to business needs.
Open and close cash registers; use magnetic card readers; count money; separate charge slips, coupons, and vouchers; balance cash drawers; and make deposits.
Recognize security risks and theft, follow Loss Prevention guidelines including daily bag and purse checks, and apply payment, exchange, POS, and Loss Prevention procedures.
Handle freight, re-merchandise, prepare displays, complete price markdowns, and process transfers.
Maintain a clean, organized, shoppable store and provide merchandise-handling feedback to the Store Manager and Leadership Team.
Communicate policy violations and teammate or Guest concerns to the Store Manager, District Manager, and/or Human Resources in a timely and confidential manner.
Understand and follow Buckle’s Code of Ethics, policies, procedures, and handbooks; perform additional assigned duties.
Complete Teammate Orientation, Beginning Leadership, and Recruiting, Interviewing and Hiring sections of the Buckle Management Manual.
Provide weekly reports and progress updates to the Area Manager and District Manager and participate in monthly conference calls.
Learn Buckle products, sales presentation, and merchandising; manage a product category by setting sales goals, educating teammates, and tracking results.
Lead and motivate the team by tracking a department or company tool through Performance Tracker.
Develop recruiting, merchandising, and leadership skills; take ownership of internship assignments and contribute to a positive team spirit through customer service.