Sales and Management Intern

The Buckle, Inc.•Ranchettes, WY

11d•$15 - $20•Onsite

About The Position

The Sales and Management Intern helps fulfill Buckle’s mission to create the most enjoyable shopping experience possible for Guests. The role performs sales, merchandising, and operational tasks assigned by store management, such as cashiering, merchandise display and pulls, register procedures, and routine facility cleaning. The intern works closely with the Store Manager to learn how Buckle’s retail business operates and what it takes to excel in management. The internship includes completing designated sections of Buckle’s Management Manual, providing weekly progress reports to the Area Manager and District Manager, learning Buckle products and sales presentation and merchandising processes, and managing a product category by setting sales goals, educating teammates, and tracking results. Interns also lead and motivate teammates around a department or company tool, develop recruiting, merchandising, and leadership skills, participate in monthly conference calls, and take ownership of required assignments and special projects. The position is based in a retail store setting. The schedule is flexible and may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, depending on store and business needs. The role has no supervisory responsibilities. Candidates must be pursuing a bachelor’s degree from a four-year college or university in a relevant field; prior experience or training is not necessary. Buckle does not provide visa sponsorship.

Requirements

Be pursuing a bachelor’s degree from a four-year college or university in a relevant field of study.
No prior experience or training is necessary.
Interested in a long-term commitment with Buckle.
Able to work a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on business needs.
Able to perform the stated physical demands, including lifting and maneuvering 50 pounds throughout the store and backroom.
No visa sponsorship is available.

Responsibilities

Greet Guests warmly and provide consistently strong service throughout the store.
Answer questions about the store and merchandise; recommend, locate, and obtain merchandise to meet Guest needs.
Suggest additional items and create a wardrobing experience; demonstrate product knowledge and share sales education with the team.
Maintain knowledge of promotions, payment and exchange policies, security practices, and customer-service expectations.
Work toward personal sales-per-hour, average sales, and total net sales goals set by Store Management.
Assist Guests with fitting merchandise, check out and bag purchases, prepare merchandise for alterations, and handle returns, exchanges, special orders, and requests to locate merchandise at other stores.
Use the Sales Presentation Guide daily and contribute to business-builder and Guest-loyalty results, including fit appointments, Buckle credit card, and Guest Connect.
Build and maintain Guest relationships and consistently meet service standards, whether or not a manager is present.
Recognize recruiting opportunities and help maintain a positive floor culture.
Present merchandise to maximize sales and merchandise turn; stay current on the product range and ensure the sales floor is sized and new freight is displayed appropriately.
Work with teammates and Guests to identify product improvements, product ideas, and product feedback.
Open and close registers; use magnetic card readers; count money; handle charge slips, coupons, and vouchers; balance cash drawers; and make deposits.
Recognize and respond to security risks and theft; follow Loss Prevention guidelines, including daily bag and purse checks, and comply with POS, payment, exchange, and Loss Prevention procedures.
Handle freight, re-merchandise, prepare displays, complete price markdowns, and process transfers.
Keep the store clean, organized, and shoppable; share merchandise-handling concerns with the Store Manager.
Report policy violations and teammate or Guest concerns to the Store Manager, District Manager, and/or Human Resources in a timely and confidential manner.
Apply Buckle’s Code of Ethics, policies, procedures, and handbooks; perform additional assigned duties.
Complete Teammate Orientation and the Beginning Leadership and Recruiting, Interviewing and Hiring sections of the Buckle Management Manual.
Provide weekly reports and progress updates to the Area Manager and District Manager, and participate in monthly conference calls.
Learn Buckle’s products, sales presentation, and merchandising process; manage a product category by setting goals, educating teammates, and tracking results.
Lead and motivate the team by tracking a department or company tool through Performance Tracker.
Develop recruiting, merchandising, and leadership skills; take ownership of internship assignments and special projects.
Fulfill Buckle’s mission through high-quality customer service and a positive team spirit.

Benefits

Pay range of $15–$20 per hour; for sales positions, the stated range is estimated base pay plus commission.
Medical coverage with plan options, preventive care coverage, and virtual care access.
Dental and vision insurance.
24/7 virtual care for general, behavioral, and dermatology consultations.
Employee Assistance Program with confidential counseling, wellness coaching, and self-care tools.
401(k) with company matching contributions for eligible teammates.
Health Savings Account and Flexible Spending Accounts; Buckle contributes to an HSA for teammates enrolled in the high-deductible medical plan.
Performance bonuses for eligible teammates.
40% discount on Buckle products and 25% discount on Buckle gift cards.
Vacation time, sick time, a floating holiday, and bereavement leave, subject to role, eligibility, and applicable terms.
Company-paid basic life and AD&D insurance, with options for supplemental life and short- and long-term disability plans.
Paid and unpaid leave of absence support for qualifying situations; eligible salaried teammates may receive medical leave pay that can be used as paid parental leave.
Optional accident, critical illness, and hospital indemnity insurance.
Legal services, identity theft protection, and pet insurance for eligible teammates.
Eligible part-time teammates may access medical plans, 401(k) with company match, Employee Assistance Program resources, and paid leave where required by law.