Sales & Management Intern

The Buckle, Inc. • Happy Valley, OR

5d • Onsite

About The Position

The Sales & Management Intern helps fulfill Buckle’s mission to create the most enjoyable shopping experience possible for Guests. The role performs sales, merchandising, and operational tasks assigned by store management, such as cashiering, merchandise display and pulls, register procedures, and routine cleaning. The intern works closely with the Store Manager to understand Buckle’s retail business and the skills needed to excel in management.

The internship includes completing assigned sections of Buckle’s Management Manual, submitting weekly reports and progress updates to the Area Manager and District Manager, and developing product, sales presentation, merchandising, recruiting, and leadership knowledge. The intern manages a product category by setting sales goals, educating teammates, and tracking results, and leads and motivates the team by monitoring a department or company tool through Performance Tracker. The position has no supervisory responsibilities.

The role is based in a retail store setting and involves regularly standing, walking, handling merchandise, and performing a range of other physical activities. The teammate must be able to lift and maneuver up to 50 pounds throughout the store and backroom. The work environment usually has a moderate noise level.

Requirements

• Be pursuing a bachelor’s degree at a four-year college or university in a relevant field of study.
• No prior experience or training is necessary.
• Be interested in a long-term commitment with Buckle.
• Be able to work a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, depending on store and business needs.
• Be able to perform the physical demands of the role, including lifting and maneuvering 50 pounds throughout the store and backroom.
• No visa sponsorship is available.

Responsibilities

• Greet Guests, provide friendly and knowledgeable service, answer questions, recommend merchandise, and help Guests locate, try on, and purchase products.
• Anticipate Guest needs, suggest additional items, create wardrobing experiences, and build lasting Guest relationships and client-based business.
• Meet sales and Guest loyalty performance standards, including personal sales goals, fit appointments, Buckle credit card, and Guest Connect.
• Maintain product, promotion, payment, exchange, security, and customer-service knowledge; complete the Sales Presentation Guide daily.
• Handle checkout, bagging, alterations preparation, special orders, and locating merchandise at other stores.
• Recognize recruiting opportunities and help maintain a positive floor culture.
• Present and display merchandise to maximize sales and merchandise turn; maintain product knowledge and ensure the sales floor is sized and freight is appropriately displayed.
• Work a flexible schedule as needed, including mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas.
• Open and close registers; process payments and related documents; balance cash drawers and make deposits.
• Recognize and respond to security risks and theft; follow Loss Prevention guidelines, including daily bag and purse checks.
• Perform merchandising and operational tasks, including freight handling, re-merchandising, display preparation, markdowns, transfers, and maintaining a clean, organized, shoppable store.
• Share merchandise-handling feedback with store leadership and report policy violations or teammate and Guest concerns promptly and confidentially through the appropriate channels.
• Follow Buckle’s Code of Ethics, policies, procedures, and handbooks; complete additional duties as assigned.
• Complete Teammate Orientation and the Beginning Leadership and Recruiting, Interviewing and Hiring sections of the Buckle Management Manual.
• Provide weekly reports and progress updates to the Area Manager and District Manager, and participate in monthly conference calls.
• Manage a product category by setting sales goals, educating teammates, and tracking results; lead and motivate the team by tracking a department or company tool in Performance Tracker.
• Take ownership of internship assignments and contribute to a positive team spirit through customer service and assigned projects.

Benefits

• Teammate discount.
• Performance bonuses.
• Employee Assistance Program.
• 401(k), subject to additional requirements.
• Paid sick time where required by state.

What This Job Offers

• Job Type: Part-time
• Career Level: Intern