Sales and Management Intern

The Buckle, Inc.•Sugar Land, TX

3d•Onsite

About The Position

The Sales and Management Intern helps fulfill Buckle’s mission to create the most enjoyable shopping experience possible for Guests. The role performs sales, merchandising, and operational tasks assigned by store management, including cashiering, merchandise displays and pulls, register procedures, and routine facility cleaning. The intern works closely with the Store Manager to learn how Buckle’s retail business operates and what it takes to excel in management. The internship includes completing specified sections of the Buckle Management Manual, providing weekly progress reports to the Area Manager and District Manager, and developing product, sales presentation, merchandising, recruiting, and leadership knowledge. The intern manages a product category by setting sales goals, educating teammates, and tracking results; leads and motivates the team around a department or company tool; participates in monthly conference calls; and takes responsibility for internship assignments and projects. This position has no supervisory responsibilities. It is performed in a retail store setting, where the noise level is usually moderate. The position may require a flexible schedule based on store and business needs, including mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas.

Requirements

Be pursuing a bachelor’s degree from a four-year college or university in a relevant field of study.
No prior experience or training is necessary.
Be interested in a long-term commitment with Buckle.
No visa sponsorship is available.
Ability to work a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on store and business needs.
Ability to perform the physical demands of the role, including lifting and maneuvering 50 pounds throughout the store and backroom.

Responsibilities

Provide friendly, engaging Guest service; answer questions, recommend and locate merchandise, anticipate Guest needs, and build client relationships.
Demonstrate product knowledge and sales education, and stay informed about products, promotions, payment and exchange policies, and security practices.
Work toward sales-per-hour, average sales, and total net sales goals, and meet or exceed performance standards for business builders and Guest loyalty.
Provide service throughout the store, help Guests try on merchandise, process and bag purchases, prepare merchandise for alterations, and handle returns, exchanges, and special orders.
Complete and use the Sales Presentation Guide daily, and maintain high service standards whether or not a manager is present.
Recognize recruiting opportunities and contribute to a positive floor culture.
Present merchandise to maximize sales and merchandise turnover; stay current on product range; share product feedback; and keep the sales floor sized and new freight displayed appropriately.
Perform register and cash-handling duties, including opening and closing registers, balancing drawers, and making deposits.
Recognize security risks and theft, follow Loss Prevention guidelines, and apply Point of Sale procedures and policies for payments and exchanges.
Handle freight, re-merchandise, prepare displays, complete markdowns and transfers, and maintain a clean, organized, shoppable store.
Communicate merchandise-handling concerns, policy violations, and teammate or Guest concerns to appropriate store or company leaders in a timely, confidential manner.
Follow Buckle’s Code of Ethics, policies, procedures, and handbooks; perform additional assigned duties.
Complete required Management Manual sections and provide weekly reports and progress updates to the Area Manager and District Manager.
Develop knowledge of Buckle products, sales presentation, and merchandising, and manage a product category by setting goals, educating teammates, and tracking results.
Lead and motivate the team by tracking a department or company tool through Performance Tracker.
Develop recruiting, merchandising, and leadership skills; participate in monthly conference calls; and complete assigned internship work and special projects.