Full-Time Sales Lead - Famous Footwear

Caleres • Orlando, FL

20h

About The Position

The Sales Lead at Famous Footwear helps create a welcoming store environment and a strong customer-focused culture. The role supports engaging customer experiences by staying informed about trends, sharing product knowledge, and helping customers find shoes that suit their needs. The Sales Lead is a team player who celebrates individual and team successes and takes on additional responsibilities with pride.

The position helps inspire and coach teammates in customer connection and selling behaviors, contributes to sales goals, and supports the store’s overall performance. It also helps maintain retail operations, including pricing, inventory, opening and closing, and keeping the store clean, organized, and easy to shop. The Sales Lead follows company policies, uses available team resources to complete tasks, promotes an inclusive and supportive culture, and provides attentive customer service.

Other responsibilities may be performed as needed to ensure the needs of the business are met. The role requires a flexible schedule, including holidays, nights, weekends, and extended hours, along with physical activity such as frequent walking and lifting.

Requirements

• High school diploma or GED.
• Proficient working knowledge of general retail practices and procedures.
• Some retail store management experience, or relevant management experience in lieu.
• Previous experience working on a team and motivating others to accomplish a goal.
• Ability to manage multiple tasks and communicate direction set by the store manager.
• Demonstrated ability to mentor and train associates on selling and operational processes.
• Ability to work a flexible schedule and meet the role’s availability requirements, including holidays, nights, weekends, and extended hours.
• Basic computer skills.
• Ability to regularly lift up to 40 pounds from floor level to above shoulder height using appropriate equipment and safety techniques.
• Ability to meet the demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Ability to remain mobile on the sales floor for extended periods.

Responsibilities

• Create a welcoming store environment and provide customers with attentive, engaging service.
• Stay informed about trends and share product and style knowledge with customers and the store team.
• Help coach teammates on selling behaviors and customer connection.
• Take accountability for sales goals and contribute to the store’s overall performance.
• Support store operations, including pricing, inventory, opening and closing, and maintaining a clean, organized, shoppable store.
• Follow company policies and use fellow partners and available resources to accomplish tasks.
• Promote the company’s culture and consistently deliver customer experiences that meet customer needs.
• Support diversity and inclusivity and maintain a positive, proactive attitude toward teammates.
• Recommend shoes and help customers find styles and fits suited to their needs.
• Mentor and train associates on selling and operational processes.
• Perform other responsibilities as needed to meet business needs.

Benefits

• 30% associate discount across Caleres retail stores.
• Relaxed dress code and a supportive, hands-on small-team environment.
• Daily access to earned pay through Dayforce Wallet, without fees.
• Ability to transfer among more than 850 store locations.
• Education assistance of up to $7,500 per year for full-time associates.
• Career development and learning opportunities, including opportunities to grow into corporate roles.
• Employee assistance programs offering emotional support, work-life solutions, legal guidance, financial resources, and more.
• Paid time off, health benefits, and retirement benefits for eligible full-time associates.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED