Full-Time Sales Lead - Famous Footwear
About The Position
The Famous Footwear Sales Lead provides an engaging, welcoming shoe-store experience and helps create a supportive in-store culture. The role contributes to sales goals, supports and coaches associates on customer connection and selling behaviors, and helps keep store operations running smoothly. The Sales Lead shares knowledge of footwear trends, recommends styles suited to customers’ needs, and helps customers find the right fit. The position also includes supporting store opening and closing, pricing and inventory tasks, and maintaining a clean, organized, shoppable store while following company policies. The Sales Lead communicates direction set by the store manager, mentors and trains associates, and helps foster an inclusive, positive team environment. Other responsibilities may be performed as needed to meet business needs.
Requirements
- High school diploma or GED.
- Proficient working knowledge of general retail practices and procedures.
- Some retail store management experience, or relevant management experience in lieu.
- Previous experience working on a team and motivating others to accomplish a goal.
- Ability to manage multiple tasks and communicate direction set by the store manager.
- Demonstrated ability to mentor and train associates on selling and operational processes.
- Basic computer skills.
- Ability to work a flexible schedule, including holidays, nights, weekends, and extended hours.
- Ability to regularly lift up to 40 pounds from floor level to above shoulder height using appropriate equipment and safety techniques.
- Ability to meet the demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
- Ability to remain mobile on the sales floor for extended periods.
Responsibilities
- Create a welcoming customer experience and foster a supportive, collaborative store culture.
- Coach teammates on selling behaviors and customer connection.
- Take accountability for sales goals and help drive store performance.
- Support retail operations, including pricing, inventory, store opening and closing, and maintaining a clean, organized, shoppable store.
- Follow company policies and use available team members and resources to complete tasks.
- Promote attentive customer service and help customers find suitable styles and the right fit.
- Encourage diversity, inclusivity, and a positive team environment.
- Mentor and train associates on selling and operational processes.
- Manage multiple tasks and communicate direction set by the store manager.
Benefits
- 30% associate discount across Caleres retail stores, including Famous Footwear, Naturalizer, Sam Edelman, and Allen Edmonds.
- Relaxed dress code and a supportive, hands-on team environment.
- Access to earned pay through Dayforce Wallet without fees.
- Ability to transfer among more than 850 store locations.
- Education assistance of up to $7,500 per year for full-time associates.
- Career development and learning opportunities, including opportunities to grow into corporate roles.
- 24/7 Employee Assistance Programs, including emotional support, work-life solutions, legal guidance, and financial resources.
- PTO, health, and retirement benefits for eligible full-time associates.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
