Full-Time Sales Lead - Famous Footwear

Caleres • Kansas City, MO

11d • Onsite

About The Position

The Famous Footwear Sales Lead helps create a welcoming store environment and provides an engaging shoe-shopping experience for every customer. The role supports the store team by modeling integrity, enthusiasm, and customer-focused selling behaviors; sharing knowledge of styles and trends; and helping customers find shoes that meet their needs.

The Sales Lead takes accountability for sales goals and contributes to store performance. They support day-to-day retail operations, including pricing, inventory, opening and closing, and maintaining a clean, organized, shoppable store. They follow company policies, use available resources to complete tasks, and help foster a positive, inclusive team culture.

This position may include other responsibilities as needed to meet business needs. The role requires a flexible schedule, including holidays, nights, weekends, and extended hours, as well as the physical ability to lift and move merchandise and remain mobile on the sales floor.

Requirements

• High school diploma or GED.
• Proficient working knowledge of general retail practices and procedures.
• Some retail store management experience, or relevant management experience in lieu.
• Previous experience working on a team and motivating others to accomplish a goal.
• Ability to manage multiple tasks and communicate direction set by the store manager.
• Demonstrated ability to mentor and train associates on selling and operational processes.
• Basic computer skills.
• Ability to work a flexible schedule and meet role availability requirements, including holidays, nights, weekends, and extended hours.
• Ability to regularly lift up to 40 lbs. from floor level to above shoulder height using appropriate equipment and safety techniques.
• Ability to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Ability to remain mobile on the sales floor for extended periods.

Responsibilities

• Provide a welcoming, attentive customer experience and recommend shoes suited to customers’ needs.
• Model integrity, drive, and customer-focused selling behaviors, and encourage teammates through coaching moments.
• Work toward sales goals and take accountability for contributions to store performance.
• Support retail operations, including pricing, inventory, opening and closing the store, and maintaining a clean, organized, shoppable environment.
• Follow company policies and use fellow associates and available resources to accomplish tasks.
• Promote a positive, inclusive team culture in which associates feel valued and respected.
• Mentor and train associates on selling and operational processes.
• Communicate direction set by the store manager and manage multiple tasks.
• Work a flexible schedule that may include holidays, nights, weekends, and extended hours.
• Perform other responsibilities as needed to meet business needs.

Benefits

• 30% associate discount across Caleres retail stores, including Famous Footwear, Naturalizer, Sam Edelman, and Allen Edmonds.
• Relaxed dress code and a supportive, hands-on small-team environment.
• Daily access to earned pay through Dayforce Wallet without fees.
• Ability to transfer among more than 850 store locations.
• Education assistance of up to $7,500 per year for full-time associates.
• Career development and learning opportunities, including opportunities to grow careers at corporate offices.
• 24/7 Employee Assistance Programs offering emotional support, work-life solutions, legal guidance, financial resources, and other support.
• PTO, health, and retirement benefits for eligible full-time associates.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED