Full-Time Sales Lead - Famous Footwear

Caleres • New Orleans, LA

10d • Onsite

About The Position

The Famous Footwear Sales Lead helps create a welcoming store environment and delivers a positive shoe-shopping experience for every customer. The role supports the store team by modeling integrity, drive, inclusivity, and strong customer service, while sharing product and trend knowledge and helping customers find shoes that suit their needs.

The Sales Lead takes on additional responsibilities to support store performance and operations. This includes driving sales toward goals, coaching associates on customer connection and selling behaviors, helping maintain store standards and company policies, and supporting opening and closing tasks. The position also involves mentoring and training associates, communicating direction set by the store manager, and contributing to a positive, collaborative team culture.

The role requires a flexible schedule, including holidays, nights, weekends, and extended hours. It involves frequent movement and physical activity on the sales floor, including lifting up to 40 pounds.

Requirements

• High school diploma or GED.
• Proficient working knowledge of general retail practices and procedures.
• Some retail store management experience or relevant management experience in lieu.
• Previous experience working on a team and motivating others toward a goal.
• Ability to manage multiple tasks and communicate direction set by the store manager.
• Demonstrated ability to mentor and train associates on selling and operational processes.
• Basic computer skills.
• Ability to work a flexible schedule and meet availability requirements, including holidays, nights, weekends, and extended hours.
• Ability to regularly lift up to 40 pounds from floor level to above shoulder height using appropriate equipment and safety techniques.
• Ability to meet the demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Ability to remain mobile on the sales floor for extended periods.

Responsibilities

• Create a welcoming environment and provide engaging, attentive customer service.
• Model integrity, drive, and a caring, inclusive team culture.
• Support coaching moments and help teammates develop customer connection and selling behaviors.
• Drive sales and take accountability for individual goals and their impact on store performance.
• Support retail operations, including pricing, inventory, store organization, and maintaining a clean and shoppable environment.
• Help with store opening and closing procedures.
• Follow company policies and use available team members and resources to complete tasks.
• Mentor and train associates on selling and operational processes.
• Communicate and help execute the direction set by the store manager.
• Recommend shoes and styles based on customers’ needs and help ensure customers find the right fit.
• Work a flexible schedule, including holidays, nights, weekends, and extended hours.

Benefits

• 30% associate discount across Caleres retail stores.
• Relaxed dress code.
• Daily access to earned pay through Dayforce Wallet, without fees.
• Ability to transfer among more than 850 store locations.
• Education assistance of up to $7,500 per year for full-time associates.
• Career development and learning opportunities, including opportunities to grow careers at corporate offices.
• Employee assistance programs offering emotional support, work-life solutions, legal guidance, financial resources, and other support.
• PTO, health, and retirement benefits for eligible full-time associates.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED