Full-Time Sales Lead - Famous Footwear

Caleres•Alliance, OH
•Onsite

About The Position

As a Famous Footwear Sales Lead, you help provide an outstanding shoe-store experience by creating a welcoming environment and supporting a customer-focused store culture. You take pride in execution, contribute to team successes, stay informed about trends, and share your knowledge with customers and teammates. The role combines customer service and shoe recommendations with sales goal achievement, coaching, and retail operations.

Requirements

  • High school diploma or GED.
  • Working knowledge of general retail practices and procedures.
  • Some retail store management experience or relevant management experience in lieu.
  • Experience working on a team and motivating others to accomplish a goal.
  • Ability to manage multiple tasks and communicate direction set by the store manager.
  • Ability to mentor and train associates on selling and operational processes.
  • Basic computer skills.
  • Ability to work a flexible schedule, including holidays, nights, weekends, and extended hours.
  • Ability to regularly lift up to 40 pounds from floor level to above shoulder height using appropriate equipment and safety techniques.
  • Ability to meet the demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
  • Ability to remain mobile on the sales floor for extended periods.

Responsibilities

  • Inspire teammates through integrity and drive, foster a caring and supportive culture, and help coach selling behaviors that support Customer Connection.
  • Take accountability for sales goals and contribute to Famous Footwear’s overall performance.
  • Support store operations, including pricing, inventory, opening and closing, and keeping the store clean, organized, and easy to shop.
  • Follow company policies and work with fellow partners and available resources to complete tasks.
  • Represent Famous Footwear’s culture and deliver attentive, consistently high-quality customer experiences.
  • Help create an inclusive environment where associates feel valued and respected, and maintain a positive, supportive attitude.
  • Recommend shoes and styles suited to customer needs and help customers find the right fit.
  • Perform other responsibilities as needed to meet business needs.

Benefits

  • 30% associate discount across Caleres retail stores.
  • Relaxed dress code and a supportive, hands-on small-team environment.
  • Dayforce Wallet access to pay as it is earned, without fees.
  • Ability to transfer among more than 850 store locations.
  • Education assistance of up to $7,500 per year for full-time associates.
  • Career development and learning opportunities, including opportunities to grow careers at corporate offices.
  • 24/7 Employee Assistance Programs, including emotional support, work-life solutions, legal guidance, and financial resources.
  • PTO, health, and retirement benefits for eligible full-time associates.
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