Full-Time Sales Lead - Famous Footwear

Caleres • Oklahoma City, OK

5d • Onsite

About The Position

The Sales Lead at Famous Footwear helps create a welcoming store environment and delivers an engaging, high-quality shoe-shopping experience. The role supports the store team by modeling customer service and selling behaviors, sharing knowledge of footwear trends, and helping customers find styles that suit their needs. The Sales Lead takes accountability for sales goals, helps motivate and develop associates, and supports the store manager’s direction while contributing to a positive, inclusive team culture.

The role also supports day-to-day retail operations, including pricing, inventory, store opening and closing, and maintaining a clean, organized, shoppable store. The Sales Lead follows company policies and uses available team resources to complete business needs. Other responsibilities may be performed as needed.

The position requires schedule flexibility, including holidays, nights, weekends, and extended hours, and involves frequent movement and lifting in the store. Famous Footwear offers a 30% associate discount at Caleres retail stores, a relaxed dress code, access to earned pay through Dayforce Wallet, location-transfer opportunities, career development and learning opportunities, employee assistance programs, and benefits such as PTO, health coverage, and retirement for eligible full-time associates. Education assistance of up to $7,500 per year is available to full-time associates.

Requirements

• High school diploma or GED.
• Proficient working knowledge of general retail practices and procedures.
• Some retail store management experience or relevant management experience in lieu.
• Previous experience working on a team and motivating others to accomplish a goal.
• Ability to manage multiple tasks and communicate direction set by the store manager.
• Demonstrated ability to mentor and train associates on selling and operational processes.
• Ability to work a flexible schedule, including holidays, nights, weekends, and extended hours.
• Basic computer skills.
• Ability to regularly lift up to 40 pounds from floor level to above shoulder height using appropriate equipment and safety techniques.
• Ability to meet the demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Ability to remain mobile on the sales floor for extended periods.

Responsibilities

• Create a welcoming store environment and model integrity, drive, and a caring team culture.
• Coach and support teammates in customer connection and selling behaviors.
• Take accountability for sales goals and contribute to the store’s overall performance.
• Support retail operations, including pricing, inventory, store opening and closing, and maintaining a clean, organized, shoppable store.
• Follow company policies and use team members and resources to complete tasks.
• Promote an inclusive culture in which associates feel valued and respected.
• Provide attentive customer service, recommend appropriate footwear, and help customers find the right fit and styles.
• Mentor and train associates on selling and operational processes.
• Communicate and manage tasks in line with direction set by the store manager.

Benefits

• 30% associate discount across Caleres retail stores.
• Relaxed dress code.
• Daily access to earned pay through Dayforce Wallet, without fees.
• Ability to transfer among more than 850 store locations.
• Career development and learning opportunities.
• Education assistance of up to $7,500 per year for full-time associates.
• Employee assistance programs, including emotional support, work-life solutions, legal guidance, and financial resources.
• PTO, health, and retirement benefits for eligible full-time associates.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED