Full-Time Sales Lead - Famous Footwear

Caleres • Orlando, FL

4d

About The Position

The Famous Footwear Sales Lead helps provide an engaging shoe-store experience by creating a welcoming environment, supporting a positive in-store culture, and helping customers find shoes and styles that meet their needs. The role takes on additional responsibilities, helps motivate and support teammates, shares knowledge of trends, and contributes to customer loyalty and store performance.

The Sales Lead supports selling and store operations, including coaching associates on customer connection and selling behaviors, driving sales goals, maintaining pricing and inventory standards, and helping keep the store clean, organized, and easy to shop. The role also supports opening and closing procedures, follows company policies, communicates direction from the store manager, and helps deliver attentive, consistent customer service.

The position requires a positive, inclusive, and proactive approach to supporting associates and customers. It involves working a flexible schedule that may include holidays, nights, weekends, and extended hours, as well as physical activity such as extended time on the sales floor, frequent movement, and lifting up to 40 pounds.

Requirements

• High school diploma or GED.
• Proficient working knowledge of general retail practices and procedures.
• Some retail store management experience or relevant management experience in lieu.
• Previous experience working on a team and motivating others to accomplish a goal.
• Ability to manage multiple tasks and communicate direction set by the store manager.
• Demonstrated ability to mentor and train associates on selling and operational processes.
• Basic computer skills.
• Ability to work a flexible schedule, including holidays, nights, weekends, and extended hours.
• Ability to regularly lift up to 40 pounds from floor level to above shoulder height using appropriate equipment and safety techniques.
• Ability to meet the demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Ability to remain mobile on the sales floor for extended periods.

Responsibilities

• Create a welcoming store environment and inspire teammates through integrity, drive, and a caring, collaborative approach.
• Provide coaching moments to help associates improve selling behaviors and customer connection.
• Take accountability for individual goals and help drive sales and overall store performance.
• Support retail operations, including pricing, inventory, opening and closing, and keeping the store clean, organized, and easy to shop.
• Follow company policies and use available team members and resources to complete tasks.
• Champion Famous Footwear’s customer-focused culture and deliver attentive, consistent customer service.
• Promote an inclusive environment where associates feel valued and respected.
• Recommend shoes and styles that meet customers’ needs and help them find the right fit.
• Communicate direction set by the store manager and manage multiple tasks.
• Mentor and train associates on selling and operational processes.

Benefits

• 30% associate discount across Caleres retail stores.
• Relaxed dress code and a supportive small-team environment.
• Daily access to earned pay through Dayforce Wallet, without fees.
• Ability to transfer among more than 850 store locations.
• Education assistance of up to $7,500 per year for full-time associates.
• Career development and learning opportunities, including opportunities to grow into corporate roles.
• Employee assistance programs with emotional support, work-life solutions, legal guidance, and financial resources.
• PTO, health, and retirement benefits for eligible full-time associates.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED