Calzedonia Seasonal Sales Lead PT at its 500 5th Ave, NYC - CFT0 location

ONIVERSE•New York, NY

2d•$18 - $28•Onsite

About The Position

The Sales Lead provides a high level of customer service and fashion expertise to increase conversion and client retention, drive revenue, and build brand loyalty. The role develops new clients, turns walk-in traffic into brand ambassadors, and creates engaging, personalized shopping experiences through product knowledge, fashion advice, and professional service. The Sales Lead works with the store team, mentors teammates, and supports store leadership in sales, operations, visual standards, and store cleanliness. The position emphasizes Oniverse’s values of open-mindedness, authenticity, passion, dynamism, teamwork, and pragmatism. Sales Leads are expected to engage proactively with clients, build lasting relationships, adapt in a fast-paced retail environment, collaborate with colleagues, and solve problems in line with company policies and store goals. The role reports to store management and includes training new teammates. Based on experience and performance, team members may be selected to support new store openings across the U.S. The role offers hands-on learning in guest experience, store operations, business acumen, visual merchandising, and stock management, with opportunities for professional growth within the company. Compensation is a base salary plus a monthly bonus based on budget achievement, store volume, and location. The listed hourly range is $17.50–$27.50.

Requirements

Eligibility to work in the U.S. for any employer.
High school graduate or equivalent.
Three to four years of contemporary fashion retail experience is highly preferred.
High standards of customer service and advanced knowledge of selling techniques.
Strong verbal and written communication skills.
Commitment, self-motivation, and goal orientation.
Problem-solving ability.
Ability to work a flexible schedule, including nights, holidays, and weekends.
Ability to lift more than 20 pounds; stand for long periods; bend, stretch, engage in repetitive motions, and push, pull, and carry items such as mannequins, clothing, totes, and torsos.
Ability to work collaboratively in a team-focused retail environment and build connections with guests.

Nice To Haves

Three to four years of contemporary fashion retail experience.

Responsibilities

Build genuine client relationships through thoughtful and consistent outreach.
Provide proactive, high-quality customer service and work to exceed client expectations.
Communicate with clients verbally and in writing, capture customer information, and follow up by phone or written contact.
Manage the client book, including following up about shopping experiences and product-care inquiries.
Achieve and exceed personal sales and productivity goals agreed upon with the Store Manager.
Maintain thorough product knowledge and communicate product benefits to maximize sales opportunities.
Use fashion expertise to inspire clients and build collaborative partnerships with the team.
Support managers with daily replenishment, seasonal markdowns, and other standard in-store operations.
Partner with the Manager to use internal systems, analyze business performance, and track store and individual KPIs.
Help maintain store visual, housekeeping, cleanliness, and organization standards, including salesfloor, fitting rooms, cash desk, bathroom, and stockroom areas.
Operate the POS system and complete email, opening, and closing procedures.
Complete daily cleaning tasks, including dusting and cleaning fixtures, cleaning glass and mirrors, emptying trash, sweeping and mopping floors, and sanitizing sinks and shared areas.
Report to the Assistant Manager and Store Management, support efficient store operations and sales strategies, and help meet commercial goals.
Train new teammates, potentially including cross-department functions.
Participate in nationwide contests and, if selected, support new store openings across the U.S.