Calzedonia Seasonal Sales Lead FT at its 501 Broadway Ave, NYC - CGD3 location
About The Position
The Sales Lead provides high-quality customer service while supporting sales, conversion, customer retention, and brand loyalty. Working with the store team, the Sales Lead develops new client relationships, engages walk-in shoppers, offers personalized fashion advice, and represents Oniverse’s values. The role includes mentoring teammates, sharing product knowledge, and creating a memorable shopping experience. The Sales Lead supports store operations and sales strategies in partnership with store management. Responsibilities include client outreach and follow-up, meeting individual sales and productivity goals, product education, replenishment and markdown support, monitoring store and individual KPIs, and helping maintain visual, housekeeping, and cleanliness standards. The role also involves operating the POS system, using email and internal systems, and completing opening and closing procedures. This is a seasonal position at Calzedonia’s 501 Broadway location in New York, NY. The role requires a flexible schedule, including nights, holidays, and weekends, as well as the ability to perform physical tasks such as lifting, standing, bending, stretching, and moving merchandise.
Requirements
- Eligibility to work in the US for any employer.
- High school graduate or equivalent.
- High standards of customer service and advanced knowledge of selling techniques.
- Strong verbal and written communication skills.
- Commitment, self-motivation, and goal orientation.
- Problem-solving ability.
- Ability to work a flexible schedule, including nights, holidays, and weekends.
- Ability to lift more than 20 pounds; stand for long periods; bend, stretch, engage in repetitive motions, and push, pull, and carry items.
- Enjoy working with a team and building connections with guests.
Nice To Haves
- Three to four years of experience in contemporary fashion retail is highly preferred.
- Customer service and sales experience may factor into compensation.
Responsibilities
- Build genuine relationships with clients through thoughtful, consistent outreach.
- Proactively provide service that exceeds client expectations.
- Capture customer information and communicate with clients by phone and written follow-up.
- Manage the client book and follow up about shopping experiences and inquiries, including product care.
- Achieve and exceed personal sales and productivity goals agreed upon with the Store Manager.
- Maintain full product knowledge and use fashion expertise to support sales and inspire clients and teammates.
- Support managers with daily replenishment, seasonal markdowns, and other standard store operations.
- Partner with the Manager to use internal systems, conduct business analyses, and track store and individual KPIs.
- Help maintain the store’s visual, housekeeping, and cleanliness standards, including daily cleaning tasks in salesfloor, fitting room, cash desk, and backroom areas.
- Operate the POS system and complete email, opening, and closing procedures.
- Collaborate with store leadership and teammates to provide high-quality service, execute store operations efficiently, and implement sales strategies.
- Train new teammates, which may include cross-department functions.
- Be available to support new store openings across the US if selected.
- Participate in nationwide contests across Oniverse locations.
Benefits
- Monthly bonus based on budget achievement, store volume, and location.
- Paid sick time.
- Referral bonus.
- Employee discount.
- Free uniform.
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What This Job Offers
Career Level
Mid Level
Education Level
High school or GED
