Calzedonia Seasonal Sales Lead FT at its Flatiron, NYC - CCY0 location
About The Position
The Sales Lead provides a superior level of customer service while increasing conversion and retention, driving revenue, and inspiring brand loyalty. Working with the team and reporting to store leadership, the Sales Lead develops new clients, turns walk-in traffic into brand ambassadors, shares personalized fashion advice, and maintains a professional, engaging presence. The role includes mentoring teammates and demonstrating Oniverse’s values of open-mindedness, authenticity, passion, dynamism, teamwork, and pragmatism. The Sales Lead builds client relationships through outreach and follow-up, meets personal sales and productivity goals, and uses product and fashion knowledge to maximize sales opportunities. The role also supports store operations, business analysis, visual and housekeeping standards, and training. Daily store cleanliness tasks include maintaining the sales floor, fitting rooms, cash desk, and backroom areas. This is a seasonal retail position at the Flatiron location in New York, NY. The schedule is flexible and may include nights, holidays, and weekends. Compensation is $17.50–$27.50 per hour, with a base salary plus a monthly bonus based on budget achievement, store volume, and location.
Requirements
- Eligibility to work in the United States for any employer.
- High school graduate or equivalent.
- High standards of customer service and advanced knowledge of selling techniques.
- Strong verbal and written communication skills.
- Commitment, self-motivation, and goal orientation.
- Problem-solving ability.
- Ability to work a flexible schedule, including nights, holidays, and weekends.
- Ability to lift more than 20 pounds; stand for long periods; bend, stretch, engage in repetitive motions, and push, pull, and carry items such as mannequins, clothing, totes, and torsos.
- Ability to work with a team and build connections with guests.
Nice To Haves
- Three to four years of experience in contemporary fashion retail is highly preferred.
Responsibilities
- Build genuine relationships with clients through thoughtful and consistent outreach.
- Provide proactive, high-quality service and consistently exceed client expectations.
- Capture customer information and follow up by phone or in writing, including regarding shopping experiences and product-care questions.
- Achieve and exceed personal sales and productivity goals agreed upon with the Store Manager.
- Maintain thorough product knowledge and use fashion expertise to maximize sales opportunities and inspire clients and teammates.
- Support managers with in-store operations, including daily replenishment and seasonal markdown processing.
- Partner with the Manager to use internal systems for business analysis and tracking store and individual KPIs.
- Support visual, housekeeping, and store cleanliness standards.
- Operate the POS system and perform email, opening, and closing procedures.
- Complete daily cleaning tasks, including cleaning fixtures and glass, removing trash, sweeping and mopping floors, and sanitizing shared areas and equipment.
- Collaborate with teammates and mentor new colleagues; provide training that may include cross-department functions.
- Support high-quality customer service, efficient store operations, sales strategies, and commercial goals.
- Potentially support new-store openings and participate in nationwide contests across Oniverse locations.
Benefits
- Paid sick time
- Referral bonus
- Employee discount
- Free uniform
- Monthly bonus based on budget achievement, store volume, and location
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What This Job Offers
Career Level
Mid Level
Education Level
High school or GED
