Calzedonia Seasonal Sales Lead FT at its Pentagon, VA - CY86 location

ONIVERSE•Arlington, VA

2d•$17 - $21•Onsite

About The Position

The Sales Lead provides a superior level of customer service while increasing conversion and retention, driving business revenue, and inspiring brand loyalty. The role develops new clients by turning walk-in traffic into brand ambassadors through engaging product presentations, personalized fashion tips, and professional service. Sales Leads are expected to engage clients proactively, identify their needs, support sales goals, and mentor teammates while demonstrating the company’s values of open-mindedness, authenticity, passion, dynamism, teamwork, and pragmatism. The Sales Lead works with the store team and reports to the Boutique’s Manager in the role description; the team-dynamic section also says the position reports directly to the Assistant Manager and Store Management. The role supports managers with store operations, business analysis, visual standards, stock management, and sales strategies. It includes training new teammates, maintaining store cleanliness, and completing daily cleaning tasks. The position may also involve supporting new store openings across the US and participating in nationwide contests. The position is seasonal and listed as full-time (FT), at the CLZ Fashion Center in Arlington, Virginia. The hourly salary range is $17.00–$21.00, with compensation based on years of customer-service and sales experience. The company also describes a monthly bonus based on budget achievement, store volume, and location.

Requirements

Eligibility to work in the US for any employer.
High school graduate or equivalent.
Minimum 1–2 years of experience in customer service and contemporary retail industry preferred.
Strong verbal and written communication skills.
Commitment, self-motivation, and goal orientation.
Problem-solving ability.
Ability to work a flexible schedule, including nights, holidays, and weekends.
Ability to lift more than 20 pounds and stand for long periods.
Ability to bend, stretch, engage in repetitive motions, and push, pull, and carry items such as mannequins, clothing, totes, and torsos.

Nice To Haves

Minimum 1–2 years of experience in customer service and contemporary retail industry is preferred.

Responsibilities

Build genuine client relationships through thoughtful and consistent outreach.
Provide proactive, professional service and work to exceed client expectations.
Capture customer information and follow up by phone or in writing, including responses to questions about product care.
Manage the client book and follow up on customers’ shopping experiences and inquiries.
Meet and exceed personal sales and productivity goals agreed upon with the Store Manager.
Maintain full product knowledge and explain product benefits to maximize sales opportunities.
Use fashion expertise to inspire clients and collaborate with the team.
Support managers with daily replenishment and processing seasonal markdowns.
Partner with the Manager to use internal systems for business analysis and tracking store and individual KPIs.
Help maintain store visual and housekeeping standards.
Operate the POS system and perform email, opening, and closing procedures.
Maintain cleanliness and organization across the sales floor, fitting rooms, cash desk, bathroom, stockroom, and other store areas.
Complete daily cleaning tasks, including dusting and cleaning fixtures, cleaning glass and mirrors, emptying trash, sweeping and mopping floors, and sanitizing sinks, counters, shared areas, and equipment.
Work with Assistant Manager and Store Management to deliver high-quality customer service, complete store operations efficiently, implement sales strategies, and meet commercial goals.
Train new teammates, potentially including cross-department functions.
Work a flexible schedule that may include nights, holidays, and weekends.
Potentially support new store openings across the US and participate in nationwide contests.