Calzedonia Sales Lead FT at its Sawgrass Mills, FL - CBO6 location

ONIVERSE•Sunrise, FL

20h•$15 - $24•Onsite

About The Position

The Sales Lead provides high-quality client service and fashion expertise while helping increase conversion, client retention, revenue, and brand loyalty. The role builds genuine client relationships through proactive outreach, personalized fashion advice, product knowledge, and professional follow-up, while working with teammates and store leadership to meet commercial goals. The Sales Lead mentors and trains teammates, supports store operations and sales strategies, and helps maintain the store’s visual standards, cleanliness, and organization. The position reports to the Boutique’s Manager; the team-dynamic section also states that the role reports directly to the Assistant Manager and Store Management. The role embodies Oniverse’s values of open-mindedness, authenticity, passion, dynamism, teamwork, and pragmatism. It calls for an engaging, positive, goal-oriented approach and the ability to adapt in a fast-paced retail environment. Sales Leads may have opportunities to support new store openings and participate in nationwide contests. Career development includes hands-on learning in guest experience, store operations, business acumen, visual merchandising, and stock management. This is a full-time retail position at the Sawgrass Mills Calzedonia store in Sunrise, Florida. The listed hourly salary range is $15.00–$24.00, with base salary and a monthly bonus based on budget achievement, store volume, and location.

Requirements

Eligibility to work in the United States for any employer.
High school diploma or equivalent.
Strong customer-service standards and advanced knowledge of selling techniques.
Strong verbal and written communication skills.
Commitment, self-motivation, and goal orientation.
Problem-solving ability.
Ability to work a flexible schedule, including nights, holidays, and weekends.
Ability to lift more than 20 pounds; stand for long periods; bend and stretch; engage in repetitive motions; and push, pull, and carry items such as mannequins, clothing, totes, and torsos.

Nice To Haves

Three to four years of experience in contemporary fashion retail is highly preferred.
Experience in customer service and sales is considered in compensation.

Responsibilities

Build genuine client relationships through thoughtful, consistent outreach.
Provide proactive, high-level customer service and work to exceed client expectations.
Capture customer information and follow up by phone or in writing, including about the shopping experience and product-care questions.
Achieve and exceed personal sales and productivity goals agreed upon with the Store Manager.
Use thorough product knowledge and fashion expertise to support sales and inspire clients and teammates.
Collaborate with teammates and managers to meet sales and commercial goals and provide a high-quality guest experience.
Support daily store operations, including replenishment and processing seasonal markdowns.
Partner with the Manager to use internal systems for business analysis and tracking store and individual KPIs.
Help maintain the store’s visual presentation, housekeeping standards, cleanliness, and organization.
Operate the POS system and perform email, opening, and closing procedures.
Complete daily cleaning tasks, including cleaning shelves, fixtures, doors, glass, mirrors, floors, sinks, shared areas, and equipment; emptying trash; and maintaining fitting rooms, salesfloor, cash desk, bathroom, and stockroom areas.
Mentor and provide training to new teammates, potentially including cross-department functions.
Work with colleagues and store leadership to solve problems in line with store goals, guest needs, and company policies.