Calzedonia Sales Lead FT at its Garden State Plaza, NJ - CCF6 location

ONIVERSE•Paramus, NJ

6d•$17 - $20•Onsite

About The Position

The Sales Lead provides high-quality customer service, builds client relationships, and drives sales, conversion, retention, and brand loyalty. Working with the store team and reporting to the Assistant Manager and Store Management, the Sales Lead engages clients, offers personalized fashion advice, shares product knowledge, and supports the achievement of individual and store goals. The role also mentors and trains teammates, helps execute store operations, and contributes to a clean, organized, and visually appealing store. The position offers hands-on learning across guest experience, store operations, business acumen, visual merchandising, and stock management.

Requirements

Eligibility to work in the United States for any employer.
High school diploma or equivalent.
Strong verbal and written communication skills.
Commitment, self-motivation, and goal orientation.
Problem-solving ability.
Ability to work a flexible schedule, including nights, holidays, and weekends.
Ability to lift more than 20 pounds; stand for long periods; bend, stretch, engage in repetitive motions, and push, pull, and carry items.
People-oriented approach and ability to work collaboratively toward store goals.

Nice To Haves

One to two years of customer service and contemporary retail experience preferred.
Experience with client development, sales, fashion, or retail operations.

Responsibilities

Build genuine client relationships through thoughtful outreach and consistent follow-up.
Proactively engage clients, provide personalized service and fashion advice, and exceed client expectations.
Capture and manage customer information and follow up about shopping experiences and product inquiries.
Achieve and exceed personal sales and productivity goals agreed upon with the Store Manager.
Maintain comprehensive product knowledge and use fashion expertise to support sales and brand loyalty.
Collaborate with teammates and help mentor and train new colleagues, including on cross-department functions.
Support managers with daily replenishment, seasonal markdowns, store operations, and sales strategies.
Partner with the Manager to use internal systems, analyze business performance, and track store and individual KPIs.
Help maintain store visual standards and cleanliness, including sales floor, fitting rooms, cash desk, and backroom areas; perform daily cleaning tasks as needed.
Operate the POS system and complete email, opening, and closing procedures.
Work with Assistant Manager and Store Management to deliver strong customer service, efficient operations, and commercial results.
Work a flexible schedule that may include nights, holidays, and weekends.
Potentially support new store openings and participate in nationwide contests.

Benefits

Base salary plus monthly bonus based on budget achievement, store volume, and location.
Medical insurance.
Pet insurance.
Paid time off.
Paid parental leave, subject to eligibility requirements.
401(k) matching.
Pre-tax commuter benefits for transit and parking.
Referral bonus.
Employee discount.
Free uniform.