Calzedonia Seasonal Sales Lead PT at its 601 5th Ave, NYC CW60 location

ONIVERSE•New York, NY

3d•$18 - $28•Onsite

About The Position

The Sales Lead provides a superior level of customer service while increasing conversion and retention, driving business revenue, and inspiring brand loyalty. Working with the store team, the Sales Lead develops new clients, converts walk-in traffic into brand ambassadors, creates excitement around products, offers personalized fashion tips, and maintains a high level of professionalism. The role requires a positive, goal-oriented, outgoing, and engaging approach to client interactions and identifying needs. The Sales Lead also mentors teammates and demonstrates the company’s values, including openness, authenticity, passion, adaptability, teamwork, and pragmatism. The Sales Lead supports managers with store operations, sales strategies, visual standards, stock management, and business analysis. The position includes client outreach and follow-up, product and fashion guidance, POS and store procedures, and maintaining store cleanliness. The role reports to the Assistant Manager and Store Management, and may include training new teammates and supporting new store openings across the US. The position is seasonal and part-time.

Requirements

Eligibility to work in the US for any employer.
High school graduate or equivalent.
Three to four years of contemporary fashion retail industry experience is highly preferred.
High standards of customer service and advanced knowledge of selling techniques.
Strong verbal and written communication skills.
Commitment, self-motivation, and goal orientation.
Problem-solving ability.
Ability to work a flexible schedule, including nights, holidays, and weekends.
Enjoy working with a team to accomplish store goals and building connections with guests.
Ability to lift more than 20 pounds; stand for long periods; bend and stretch; engage in repetitive motions; and push, pull, and carry items such as mannequins, clothing, totes, and torsos.

Nice To Haves

Three to four years of contemporary fashion retail industry experience.

Responsibilities

Build genuine client relationships through thoughtful and consistent outreach.
Provide proactive, high-quality service and work to exceed client expectations.
Communicate with clients verbally and in writing, capture customer information, and follow up by phone or written contact.
Manage the client book and follow up about shopping experiences and inquiries, including product care.
Meet and exceed personal sales and productivity goals agreed upon with the Store Manager.
Demonstrate product knowledge and explain product benefits to maximize sales opportunities.
Use fashion expertise to inspire clients and build collaborative partnerships with teammates.
Support managers with daily replenishment, seasonal markdowns, and efficient in-store operations.
Partner with the Manager to use internal systems for business analysis and tracking store and individual KPIs.
Help maintain store visual standards and housekeeping.
Operate the POS system and conduct email, opening, and closing procedures.
Maintain store cleanliness and organization, including the sales floor, fitting rooms, cash desk, bathroom, and stockroom; perform daily cleaning tasks such as dusting, cleaning glass and fixtures, emptying trash, sweeping and mopping, and sanitizing shared areas and equipment.
Work with the Assistant Manager and Store Management to deliver quality customer service, complete store operations efficiently, implement sales strategies, and meet or exceed commercial goals.
Train new teammates, potentially including cross-department functions.
Potentially support new store openings across the US and participate in nationwide contests.
Work a flexible schedule that may include nights, holidays, and weekends.