Seasonal Sales Lead with Keys-UGG

Deckers Brands•Deer Park, NY

1d•Onsite

About The Position

UGG, a division of Deckers Brands, seeks a Seasonal Sales Lead to create personalized shopping experiences that build customer loyalty and represent the brand. The Sales Lead stays knowledgeable about products, promotions, marketing initiatives, current trends, and the company’s sustainability initiatives and social and ethical commitments, sharing this knowledge with customers and the team. The role includes delivering courteous, attentive customer service in person and by phone; answering customer questions accurately; explaining the return policy; and maintaining a positive attitude and professional brand image. The Sales Lead also supports store operations by using the cash register, handling money accurately, checking inventory, replenishing and merchandising products, and keeping back-stock and employee break areas clean and organized. The position contributes to a respectful, positive team environment through communication, cooperation, and recognition of team members.

Requirements

High School Diploma.
Excellent verbal and written communication skills, including the ability to convey the Deckers Brands Vision and Mission to team members and customers.
Highly motivated team player and self-starter.
Excellent team-building skills.
Ability to multitask in a fast-paced environment.
Flexibility of schedule and hours to meet business needs.
Physical ability to stand for extended periods.
Proficiency in Microsoft Office suite of tools and applications.
Valid driver’s license.

Nice To Haves

Two years of retail store experience preferred.

Responsibilities

Create personalized shopping experiences that drive customer loyalty.
Greet customers promptly and courteously and provide exceptional service in the store and by phone.
Answer customer questions accurately, address their needs, and communicate the return policy.
Model the Service Training Program and maintain a positive, cheerful attitude with customers and team members.
Promote the store and brand image in all interactions, including by adhering to the dress code.
Stay current on products, promotions, marketing initiatives, trends, and styles; share product and brand knowledge with customers and team members.
Communicate the brand’s sustainability initiatives and social and ethical commitments to customers.
Operate the cash register and handle money accurately.
Check inventory daily and ensure products are stocked and available to customers.
Merchandise products according to Visual Merchandising standards.
Keep the back-stock area and employee break area clean and organized, including daily vacuuming, sweeping, and dusting.
Practice safety-consciousness and respond to theft according to company policies.
Communicate and cooperate with team members to achieve business goals and maintain a respectful work environment.
Recognize outstanding performance from team members.