Calzedonia Sales Lead FT at its Sarasota, FL - CDC7 location

ONIVERSE•Sarasota, FL

1d•$15 - $24•Onsite

About The Position

The Sales Lead provides high-quality customer service, develops client relationships, and supports store revenue and brand loyalty through fashion expertise and personalized shopping experiences. The role works with the store team and supports store leadership in meeting commercial goals, improving conversion and retention, and delivering efficient store operations. The Sales Lead is expected to model Oniverse’s values, engage clients proactively, mentor teammates, and contribute to a welcoming, inclusive, and collaborative store environment. The position also supports day-to-day operations such as replenishment, seasonal markdowns, visual standards, housekeeping, client-book follow-up, and tracking store and individual KPIs. Duties include operating the POS system, email, and opening and closing procedures, as well as maintaining cleanliness throughout the sales floor, fitting rooms, cash desk, and backroom. Based on experience and performance, the Sales Lead may be selected to support new store openings across the US. The role is based at the Sarasota, Florida store and is full-time. Compensation is listed as $15.00–$24.00 per hour, with base salary plus a monthly bonus based on budget achievement, store volume, and location.

Requirements

Eligibility to work in the US for any employer.
High school graduate or equivalent.
High standards of customer service and advanced knowledge of selling techniques.
Strong verbal and written communication skills.
Commitment, self-motivation, and goal orientation.
Problem-solving ability.
Ability to work a flexible schedule, including nights, holidays, and weekends.
Ability to lift more than 20 pounds; stand for long periods; bend, stretch, engage in repetitive motions, and push, pull, and carry items.
Ability to work as part of a team and build connections with guests.

Nice To Haves

Three to four years of experience in the contemporary fashion retail industry is highly preferred.

Responsibilities

Build genuine client relationships through thoughtful and consistent outreach.
Provide proactive, high-quality customer service and strive to exceed client expectations.
Capture customer information and follow up by phone and in writing, including client-book follow-up about shopping experiences and product-care questions.
Achieve and exceed personal sales and productivity goals agreed upon with the Store Manager.
Demonstrate product knowledge and fashion expertise to support sales and inspire clients and teammates.
Support managers with store operations, including daily replenishment and seasonal markdowns.
Partner with the Manager to use internal systems, conduct business analyses, and track store and individual KPIs.
Support visual standards and maintain store cleanliness and housekeeping, including cleaning shelves, fixtures, glass, floors, sinks, shared areas, and other store spaces; empty trash as needed.
Operate the POS system and perform email, opening, and closing procedures.
Mentor and train new teammates, including on cross-department functions where applicable.
Work collaboratively with colleagues and store leadership to implement sales strategies, meet commercial goals, and provide a high-quality guest experience.
Adapt to busy periods and changing needs while supporting visual updates and stock management.