Part Time Sales Lead - Asheville Mall

Build-A-Bear Workshop • Asheville, NC

7d

About The Position

The Sales Lead is a role model Bear Builder with additional responsibilities as Floor Leader on Duty during designated shifts. In that capacity, the Sales Lead provides direction to Bear Builders, models Experience First behaviors, and focuses on achieving store sales goals. When not serving as Floor Leader on Duty, the Sales Lead functions as a Bear Builder, providing Guest service and supporting store operations.

Requirements

• High school diploma or GED equivalent.
• Availability to work 15–25 hours per week.
• Ability to work a flexible retail schedule, including days, evenings, weekends, and holidays.
• Ability to sit, stand, and move around for the duration of a shift.
• Ability to lift more than 25 pounds.
• Ability to make decisions, exercise judgment, and execute responsibilities.
• Ability to create an Experience First culture for Guests and associates.
• Ability to achieve assigned goals and consistently execute operational standards.

Nice To Haves

• Build-A-Bear store associate experience.
• Associate’s degree or higher in business, management, or a related field.
• Thrives in an Experience First environment.
• Connects with and inspires others to achieve results.
• Enjoys meeting and interacting with new people.
• Possesses a “How can I help” attitude.
• Strong desire to develop, train, and support others’ success.
• Exercises good judgment in ambiguous situations.
• Displays strong initiative and self-direction.
• Thrives in a dynamic and changing environment.
• Able to remain calm when faced with challenging circumstances.

Responsibilities

• As Floor Leader on Duty, provide exceptional Guest service as a role model to help ensure memorable experiences.
• Guide, support, and direct associates to promote smooth store operations and achieve sales goals.
• Model Experience First behaviors.
• Provide the management team with feedback about performance and compliance issues that the CWM and AWM are responsible for addressing.
• As a Bear Builder, actively engage with Guests and provide exceptional service using the Experience First Make Behaviors.
• Create a warm and inclusive atmosphere, foster positive interactions, and help ensure each Guest leaves satisfied with their experience.
• Meet brand standards and guidelines to uphold operational excellence and provide a seamless, cohesive Guest experience.
• Demonstrate team commitment by being dependable, engaged, and helpful.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: High school or GED