Store Management - Asheville Mall, Asheville, NC

JD Finish Line•Asheville, NC
•Onsite

About The Position

JD Finish Line is hiring management team members for its Asheville Mall store in Asheville, North Carolina. Management team members oversee daily store operations, lead and develop employees, contribute to sales and profitability, and deliver exceptional customer experiences. The role includes responsibilities across leadership, customer service, merchandise and inventory management, store operations, financial performance, local marketing, and problem-solving. Assistant Store Managers must be available during the hours needed to open and close the store, including mornings, days, and nights. They must work a minimum standard of five days per week, with an average standard work week of 44 hours that may increase during peak sales periods. Supervisors must be available during opening and closing hours and have at least five days of availability, with a minimum standard 30-hour work week. All management employees must be available on weekends and holidays, maintain punctuality and regular attendance, and have reliable transportation. The company may require movement to other locations in its network based on operational needs and career growth. The position requires clear spoken and written English, business-related math skills, and the ability to understand corporate sales reports. It involves prolonged standing, handling and stocking merchandise, and working in a moderately noisy retail setting. A high school diploma or GED is required, and candidates must be at least 18 years old.

Requirements

  • Proven experience as a Retail Store Manager or in a similar role, with a record of achieving sales targets and managing a team.
  • Strong leadership, communication, interpersonal, and organizational skills.
  • Passion for customer service and creating memorable shopping experiences.
  • Ability to analyze sales data, manage budgets, and make data-driven decisions.
  • Willingness to work flexible hours, including weekends and holidays, as needed.
  • Proficiency in retail management software and basic computer applications.
  • For Assistant Store Managers: open availability for the hours needed to open and close the store, including mornings, days, and nights; minimum standard work week of five days.
  • For Supervisors: availability for the hours needed to open and close the store, including mornings, days, and nights; at least five days of availability.
  • For all management employees: weekend and holiday availability, punctuality and regular attendance, and reliable transportation.
  • Ability to speak English clearly to converse with customers and supervise staff; ability to read and write English and perform business-related mathematics to carry out normal business and understand corporate sales reports.
  • Must be at least 18 years old.
  • High school diploma or GED equivalent.
  • Ability to meet the physical demands of the role, including prolonged standing, stooping, kneeling, reaching, pulling, climbing ladders or stairs, and regularly lifting items weighing 5–25 pounds; heavier lifting may sometimes be required.
  • Good vision, including color differentiation.

Nice To Haves

  • Two or more years of retail leadership experience, strongly preferred, or an equivalent combination of education and experience.

Responsibilities

  • Recruit, train, and develop a motivated team; foster a positive work environment, set goals, and provide ongoing feedback.
  • Deliver an exceptional shopping experience by addressing customer needs, resolving issues, and maintaining high customer-service standards.
  • Drive store sales and profitability through merchandise management, promotional strategies, and achievement of sales targets.
  • Oversee daily operations, including inventory management, visual merchandising, and store maintenance.
  • Ensure compliance with company policies, procedures, and health and safety regulations.
  • Manage store budgets, control expenses, and analyze sales data to optimize performance and revenue growth.
  • Implement local marketing initiatives and build community relationships to enhance brand presence and attract customers.
  • Monitor industry trends and competitor activity, identify opportunities for improvement, and implement solutions to improve store operations.
  • Perform additional duties and projects as required.

Benefits

  • Health benefits.
  • Retirement plans.
  • Employee discounts.
  • Professional development and opportunities for career advancement.
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