Store Management - Cross Creek Mall, Fayetteville, NC

JD Finish Line • Fayetteville, NC

1d • Onsite

About The Position

JD Finish Line is hiring management team members for its Cross Creek Mall store in Fayetteville, North Carolina. Management team members oversee daily store operations, lead and develop staff, and provide exceptional customer experiences. The role includes responsibility for sales performance, merchandise and inventory management, visual merchandising, store maintenance, budgets, expense control, local marketing, community relationships, and compliance with company policies and health and safety regulations. Managers are expected to monitor industry and competitor trends, identify opportunities to improve operations, and take on additional duties and projects as required.

The posting describes requirements for both Assistant Store Managers and Supervisors. Assistant Store Managers must have open availability for store opening and closing hours, a minimum five-day standard workweek, and an average 44-hour workweek, with increased hours during peak sales periods. Supervisors must be available for opening and closing hours, have at least five days of availability, and work a minimum standard 30-hour week. All management employees must be available on weekends and holidays, maintain punctuality and regular attendance, have reliable transportation, and communicate and read/write English well enough to serve customers, supervise staff, and perform business-related mathematics. Employees may be asked to work at other company locations based on operational needs and career growth.

The position requires prolonged standing, stooping, kneeling, reaching, pulling, and potentially climbing ladders or using stairs to handle merchandise. Regular lifting of 5–25 pounds is required, and heavier lifting may be needed in some circumstances. Good vision, including color differentiation, is required. The setting is a moderately noisy retail environment. Applicants must be at least 18 years old. Reasonable accommodations may be made to enable qualified individuals to perform the essential functions of the job.

Requirements

• Proven experience as a Retail Store Manager or in a similar role, with a record of achieving sales targets and managing a team.
• Strong leadership, communication, interpersonal, and organizational skills.
• Commitment to outstanding customer service and creating memorable shopping experiences.
• Ability to analyze sales data, manage budgets, and make data-driven decisions.
• Willingness to work flexible hours, including weekends and holidays, as needed.
• Proficiency in retail management software and basic computer applications.
• Assistant Store Manager: open availability for store opening and closing hours, a minimum standard workweek of five days, and an average standard workweek of 44 hours; hours may increase during peak sales periods.
• Supervisor: availability for store opening and closing hours, availability at least five days per week, and a minimum standard workweek of 30 hours.
• All management employees must be available on weekends and holidays and maintain punctuality and regular attendance consistent with company policy.
• Reliable transportation.
• Clear spoken English to converse with customers and supervise staff; ability to read and write English and perform business-related mathematics.
• May need to move to different locations within the company's network based on operational needs and career growth.
• Ability to meet the stated physical demands, including prolonged standing, bending, reaching, climbing as needed, lifting merchandise, and good vision with color differentiation.
• Must be at least 18 years old.
• High school diploma or GED equivalent, or equivalent combination of education and experience.

Nice To Haves

• Two or more years of retail leadership experience is strongly preferred.

Responsibilities

• Recruit, train, and develop a motivated team; establish goals and provide ongoing feedback.
• Create a positive work environment and support high team performance.
• Provide excellent customer service, address customer needs, and resolve issues.
• Drive store sales and profitability through merchandise management, promotional strategies, and achievement of sales targets.
• Oversee daily operations, including inventory management, visual merchandising, and store maintenance.
• Ensure compliance with company policies, procedures, and health and safety regulations.
• Manage store budgets, control expenses, and analyze sales data to optimize performance and revenue growth.
• Implement local marketing initiatives and build community relationships to strengthen brand presence and attract customers.
• Monitor industry trends and competitor activities; identify improvements and implement solutions to enhance store operations.
• Perform additional duties and projects as required.

Benefits

• Comprehensive compensation package including health benefits, retirement plans, and employee discounts.
• Professional development and opportunities for career advancement.
• Vibrant team and fast-paced, rewarding work environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED